Morning (AM) Manager

About Shepherd Electric Supply Since 1892, Shepherd Electric Supply has been the first call when complex, time‑critical electrical challenges need to be solved, and reliability truly matters. We move materials accurately and on time, so contractors stay on schedule, projects stay on track, and customers never have to wonder if we will come through. Our success comes from people who take pride in doing things the right way — safely, accurately, and with care for teammates and customers alike. Why This Role Matters The Morning (AM) Manager is the operational backbone of the Baltimore warehouse early hours. Every fill rate, every accurate outbound order, every clean handoff to the day team traces back to how well this operation runs — and how well this leader leads it. This is not a floor supervision role with a bigger title. This is the role responsible for running a warehouse operation — shipping, receiving, inventory control, and team execution — that holds up when volume spikes, staffing is tight, and the margin for error is zero. Shift & Hours: Monday–Friday, 2:00am–11:00am or depending on business needs. Compensation: Starting at $80,000 annually, depending on experience. Key Outcomes Warehouse Operations & Daily Execution Own morning warehouse operations — shipping, receiving, inventory control, wire management, and truck logistics. Maintain operational flow across all inbound and outbound functions so work keeps moving without stalls or re‑work. Set and enforce accuracy and pace standards for the warehouse team each shift. Coordinate with dispatch, counter sales, and purchasing when time‑sensitive exceptions arise. Ensure will‑call orders are staged and ready before customers arrive. Team Leadership & Development Select, onboard, and develop warehouse staff — including Warehouse Leads — so the team executes without depending on heroics. Coach, counsel, and hold team members accountable through direct, consistent feedback — not just documentation. Delegate clearly, follow up on completion, and build a crew that holds itself to a standard. Escalate performance or conduct concerns to the Branch Manager promptly and without delay. Develop your Warehouse Lead as a capable successor, not just an extra set of hands. Maintain familiarity with Baltimore City delivery routes and ensure driver and routing coordination functions smoothly. Inventory Integrity Own inventory accuracy — cycle counts, physical inventory, bin location maintenance, and discrepancy resolution. Treat inventory discrepancies as signals requiring root cause investigation, not isolated incidents to close out. Ensure all inbound freight is received accurately, exceptions are documented, and overages, shortages, or damages are resolved before entering inventory. Flag recurring discrepancy patterns to Branch Manager for systemic review. Outbound Fulfillment & Shipping Ensure outbound orders leave clean — right product, right quantity, complete and accurate documentation. Verify shipping documentation is complete on every outbound shipment. Prioritize time‑critical and priority‑flagged orders with urgency and direct communication to affected teams. Equipment, Facility & Safety Maintain safe, organized warehouse operations — aisles clear, equipment functional, hazards addressed before they become incidents. Oversee pre‑shift equipment inspections and ensure maintenance needs are reported and resolved proactively. Operate and ensure team compliance with forklift, pallet jack, and reach truck certification requirements. Serve as the primary accountability layer for warehouse safety compliance — model it, enforce it, and never treat it as a formality. Process Improvement & Cross‑Shift Consistency Surface inefficiencies, recurring errors, and workflow friction — and act on them, not just report them. Recommend and test process changes that improve accuracy, speed, or team capacity. Contribute to cross‑shift consistency by communicating clearly with night shift leadership on open issues, handoff status, and follow‑up items. Support branch expansion readiness — your operational systems should hold up when we open the next location. What Success Looks Like After 90 days, inbound freight is received accurately, exceptions are documented and resolved before end of shift. Inventory is organized, bin locations are current, and discrepancies are investigated — not ignored. Outbound orders leave clean — right product, right quantity, right documentation. The warehouse team knows what is expected and executes without being managed by the hour. Equipment is inspected, certified, and operated safely every shift. Night shift leadership trusts that warehouse operations are handed off correctly and completely. At least one meaningful process improvement has been identified, tested, and implemented in your first 90 days. Your Warehouse Lead is developing and taking on more ownership over time. Who Thrives Here You own outcomes, not just activities — you do not manage from a distance, and you do not leave problems for the next shift. You develop your team by raising their capability, non‑covering their gaps. You communicate directly — with your crew, with sales, with other departments, and with branch leadership. You stay organized and accurate under pressure, especially when volume spikes or staffing is short. You hold people accountable without making it adversarial — you set the standard and enforce it fairly. You treat inventory discrepancies as signals, equipment failures as preventable, and safety shortcuts as non‑negotiable. You are comfortable owning a shift independently — the work gets done right because you lead it that way, not because someone is watching. Qualifications & Requirements High school diploma or equivalent required. 5+ years of warehouse management experience with a workforce of similar size and scope. Previous overnight or AM shift experience strongly preferred. Proficiency with Microsoft Excel and Outlook; familiarity with warehouse management systems. Forklift, pallet jack, and reach truck certification required or ability to obtain through onsite training. Familiarity with Baltimore City and Central Maryland delivery area preferred. Ability to lift up to 60lbs. regularly and perform the physical requirements of the role. Valid driver’s license required. Electrical product knowledge is a plus. Ability to successfully complete pre‑employment screening requirements. Willingness to cover alternate shifts when operational needs require it. Equal Opportunity Employer / Vet / Disabled. #J-18808-Ljbffr Shepherd Electric Company, LLC.