Cloud Infrastructure Engineer (On site - Greater San Antonio, TX Area)
Élan Partners
TITLE: Cloud Infrastructure Engineer (On site - Greater San Antonio, TX Area)
Direct Hire Opportunity
No Sponsorship
Onsite in San Antonio, TX We're looking for a Senior Cloud Infrastructure Support Engineer to join a fast-paced, security-focused team. You'll be the go-to expert for diagnosing and resolving high-impact technical challenges in customer cloud environments. This role demands deep expertise in multi-cloud networking, Linux systems, and secure infrastructure operations-especially in environments handling sensitive cryptographic workloads. If you thrive on untangling complex issues and guiding customers toward resilient, secure deployments, this is your opportunity to make a real impact.
Requirements:
Direct Hire Opportunity
No Sponsorship
Onsite in San Antonio, TX We're looking for a Senior Cloud Infrastructure Support Engineer to join a fast-paced, security-focused team. You'll be the go-to expert for diagnosing and resolving high-impact technical challenges in customer cloud environments. This role demands deep expertise in multi-cloud networking, Linux systems, and secure infrastructure operations-especially in environments handling sensitive cryptographic workloads. If you thrive on untangling complex issues and guiding customers toward resilient, secure deployments, this is your opportunity to make a real impact.
Requirements:
- 5+ years in cloud infrastructure support, DevOps, or systems engineering.
- Hands-on mastery of AWS, Azure, and GCP environments (VPCs, VNETs, networking, IAM, logging).
- Expert-level networking : TCP/IP stack, DNS resolution, stateful firewalls, IPsec/SSL VPNs, routing protocols.
- Deep Linux/Unix systems administration (RHEL, Ubuntu, kernel tuning, systemd, shell).
- Exceptional analytical thinking and customer-facing communication.
- Bachelor's degree in Computer Science, Engineering, or equivalent professional experience.
- Real-world experience integrating and supporting Hardware Security Modules (HSMs) , PKI systems , or enterprise key management .
- Networking certifications (CCNA, CCNP, or equivalent demonstrated expertise).
- Proficiency in automation scripting (Python, Bash, Ansible) and infrastructure-as-code patterns.
- Familiarity with security frameworks (NIST, FIPS 140-2, Zero Trust).
- Advanced Technical Resolution
- Lead deep-dive troubleshooting across customer cloud deployments and on-prem integrations.
- Isolate and resolve issues spanning network connectivity, system performance, and application-layer interactions.
- Act as the final escalation tier for mission-critical incidents.
- Customer Partnership & Enablement
- Partner directly with technical stakeholders to map infrastructure, identify risks, and recommend hardened configurations.
- Deliver clear, actionable guidance on optimizing cloud-native and hybrid environments.
- Diagnostics & Knowledge Development
- Perform root-cause analysis in distributed, high-availability systems.
- Author detailed post-incident reports, runbooks, and internal knowledge assets to prevent recurrence.
- Cross-Functional Collaboration
- Interface with platform engineering and product teams to influence tooling, telemetry, and automation.
- Contribute to proactive support frameworks and diagnostic utilities.
- Security & Cryptographic Operations
- Support deployment, integration, and lifecycle management of hardware-based cryptographic modules and key management platforms.
Vacancy posted 3 days ago
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