F&B Supervisor

Job Description

Job Description

Waialae Country Club is a private membership club, which provides its members with a championship golf course, dining services, health/recreational facilities and hosts the PGA Tour's Sony Open in Hawaii. Waialae Country Club is recognized as a Platinum Club of America, Honorable Mention Platinum Club of the World and is designated as a Distinguished Club with ELITE status by BoardRoom Magazine.

Please submit your application using the following link:

Position: F&B Supervisor.
Status:  Full-Time (40+ hours per week).
Department: Food & Beverage.
Reports to:  Director of Food & Beverage/Food & Beverage Manager.

Summary:

Oversees the daily food and beverage operations in assigned outlet(s); supervises employees and ensures Member service meets or exceeds expectations. Provides hands-on leadership during service, promotes operational efficiency, and maintains Club standards through effective communication, coaching, and oversight.

Key Responsibilities:

• Performs opening and closing duties.
• Supervises daily operations of various food and beverage outlets and maintains a visible presence on the floor during service.
• Assists in training each employee at their designated tasks; and crossover training to develop them in other areas. Ensures that all employees are trained on the equipment they will be using; and all safety and sanitation procedures.
• Assigns and coordinates the work of employees to promote efficient operations.
• Ensures efficient workflow and service execution in assigned areas.
• Conducts routine walkthroughs to ensure cleanliness, organization, and compliance with Club standards.
• Conducts or assists with pre-shift meetings to communicate daily priorities, specials, and service expectations.
• Greets Members and guests and assists with their needs to ensure an exceptional dining experience.
• Investigates and resolves Member service concerns in a timely and professional manner.
• Collaborates with managers to improve service, maximize operational efficiencies, and achieve departmental goals.
• Ensures employees comply with Club policies, service standards, safety procedures, and appearance guidelines.
• Assists with monitoring dining room supplies and reports maintenance or operational concerns.
• Creates floorplans for daily sections assignments and room set ups.
• Assists in correcting ticket errors provided by accounting.
• Attends and actively participates in scheduled meetings. (e.g. meetings, BEO meetings, and Club Event meetings.)

Requirements:

• High school diploma or (GED); and 1 – 2 years of restaurant supervisor experience and/or training; or equivalent combination of education/experience.
• Thorough knowledge of casual and fine dining food and beverage operations including wine knowledge.
• Ability to work a flexible schedule including evenings, weekends and holidays.
• Hotel and/or private club experience preferred. 
• Must have Liquor Commission Card and TB Clearance.
• Must be able to stand for long periods of time and move/lift up to 50 pounds.

Benefits:

• Health Insurance.
• Life and Long-Term Disability Insurance.
• Paid Time Off.
• 401k with Employer Match.
• Golfing Privileges.
• Free Parking.
• Free Meals.

Starting Pay Rate: $28-$32/hour depending on experience.

Please submit your application using the following link: