Director In Training

Program Overview The Director In Training Program is a two-year leadership formation experience designed to prepare individuals for Director-level responsibility within Chick-fil-A Flemington. Through two intentional phases of development, participants build operational mastery, business acumen, ownership of results, and the ability to multiply leaders within a multi-million dollar organization. Through formal mentorship in our LEAD program, you will gain professional development, entrepreneurial insight, and practical working experience inside a legacy brand. You will be challenged to manage people, systems, and processes in a fast-paced, high-performance environment where ownership and accountability matter. Completion of the DIT Program prepares you for Director-level responsibility but does not guarantee promotion. Director promotion is earned through demonstrated ownership, sustained business results, leadership multiplication, and affirmation by the Flemington Leadership Team. Whether you pursue a long-term career with Chick-fil-A or launch into another field, the DIT Program provides a foundation of leadership, stewardship, and real-world business experience that prepares you to succeed wherever you are called to serve. 11 Leadership and Business Modules Vision Food Safety and Quality Business Framework Career Planning Customer Experience Stewardship and Productivity People Strategy Marketing Strategy Stewardship and Food Cost Managing Conflict Brand Ambassadorship Intro to the P&L Director In Training Progression Phase 1a 2-3 months Achieve Modified Advanced TM certification in Kitchen (Heart of House) operations, establishing operational credibility and the ability to protect food safety and execution standards. + $0.50/hr upon certification Phase 1b 2-3 months Achieve Modified Advanced TM certification in Hospitality (Front of House) operations, establishing operational credibility and the ability to protect food safety and execution standards. + $0.50/hr upon certification Phase 1c 3-4 months Earn Trainer, Senior Trainer, and Coach certifications, establishing the foundation to coach, influence, and develop others. + $1.00/hr upon Coach cert Phase 1d 3-4 months Serve as a Coach, leading shifts independently while protecting standards, coaching in real time, developing Team Members and embodying our Leadership Standards of Excellence. No additional pay during this phase Phase 2 3-12 months Continue serving primarily in the Coach role while assuming additional responsibility across multiple Critical Success Factors. Demonstrate measurable impact, increasing autonomy, and sustained ownership of business results. + $1.00/hr upon measurable impact in first additional area of responsibility Director Promotion to Director is not automatic upon completion of the DIT Program. Director promotion is earned through demonstrated ownership, sustained results, leadership multiplication, and affirmation by the Flemington Leadership Team. Phase 3 Assume Director level responsibility to own one or part of a critical success factor in the Chick-fil-A Flemington business. + $2.00/hr upon promotion to Director Certification & Phase Clarifications Phase timelines are estimated. Advancement and responsibility assignments are based on demonstrated performance, OMP milestone completion, and business needs — not time in role. FOH and HOH operational training may be completed in either order. Base certification consists of a Modified Advanced TM certification (between Rising and Advanced TM levels). Trainer, Senior Trainer, and Coach certifications are completed in one house (FOH or HOH), not both. Program & Promotion Clarification The Director In Training Program prepares individuals for Director-level responsibility; completion does not guarantee promotion. Director promotion is earned through demonstrated ownership, sustained results, leadership multiplication, and affirmation by the Flemington Leadership Team. Director readiness standards and promotion criteria are outlined in the Director Readiness Roadmap (internal document). Critical Success Factors (Areas of Ownership) Financial Stewardship: Impact the bottom line through ownership of Lean process improvements, cleanliness systems, repairs and maintenance process flow, and inventory management. Sales and Brand Growth: Lead the application of the Chick-fil-A marketing strategy to drive sales and grow the brand through customer relationship management, in-restaurant and in-community activations, partner relations, and advertising. Talent: Take responsibility to own and execute results in recruitment processes, onboarding and training processes, team member experience strategy, and performance management systems. Customer Experience: Identify and lead initiatives to improve our guest experience in the areas of hospitality, taste, cleanliness, and speed/accuracy. Job Expectations Full-Time with flexible schedule 2 year commitment Bachelor’s degree Pay and Benefits: Starting $45-50k a year Free MBA at Point University Medical, Dental, and Vision Insurance 401K match Moving Bonus (50 miles+) Employee meals Paid Time Off Phone stipend Requirements Full-Time with flexible availability 2 year commitment Bachelor's degree Business or equivalent #J-18808-Ljbffr