ServiceNow Technical Architect
E-Solutions
ServiceNow Technical Architect
We are looking for a hands-on ServiceNow Technical Architect with strong expertise in ITSM and Virtual Agent (VA) to design and deliver scalable automation solutions.
The role requires deep involvement in solution design, development oversight, and integration architecture, with a strong focus on self-service, chatbot automation, and ITSM workflow orchestration.
Key Responsibilities
1. Architecture & Solution Design
- Define end-to-end architecture for ServiceNow solutions with primary focus on:
- ITSM (Incident, Request, SLA lifecycle)
- Virtual Agent (self-service and chatbot automation)
- Translate business requirements into scalable, automation-driven solutions
- Design conversational workflows integrated with backend ITSM processes
2. ServiceNow ITSM & Virtual Agent (Core Focus)
- Lead design and implementation of Virtual Agent conversational flows:
- Intent recognition, topics, guided workflows
- Architect chatbot-driven ITSM automation:
- Incident creation, request fulfillment, SLA orchestration
- Ensure alignment between:
- Virtual Agent (front-end interaction)
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the ServiceNow Technical Architect in Washington DC vacancy
- ...ServiceNow Certified Technical Architect [CTA] Onsite Washington, DC 6+ months Client- HCL/ Washington Metropolitan Area Transit Authority (WMATA) Federal Experience: Minimum 2 years (must be verifiable) Clearance: Active Public Trust Exp- 12+ yrs...Servicenow
The Tilted Circle
Washington DC3 days ago - ...Technical Architect Position Seeking a skilled and motivated Technical Architect to join our client's team in Washington, DC, operating... ...Experience with tools like Jira, Confluence, BitBucket, and ServiceNow is essential, along with proficiency in Microsoft Office 36...ServicenowWork experience placementWork at office
RIT Solutions
Washington DC5 days ago $160.7k - $306.5k
...change that moves missions and the government forward! Job Description: Accenture Federal Services is looking for a ServiceNow Technical Architect to provide high-level architectural expertise to managers and technical staff. Responsibilities include: Operate...ServicenowLive inWork at officeLocal areaAccenture
Washington DC4 days ago$187.18k - $189.75k
...Required: None Job Family: Technical Solutions Job Qualifications:... ...has a position opening for a Technical Architect to provide technical leadership and support... ...COTS software application products (e.g., ServiceNow, CRM, ECM, BPM, etc.) Strong...ServicenowTemporary workImmediate startRemote workWorldwideFlexible hoursGeneral Dynamics Information Technology
Washington DC2 days ago$132.5k - $302.4k
...vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make... ...about ServiceNow at Accenture Here You Are As a Technical Architect with the ServiceNow Business Group you are an experienced innovator...ServicenowWork experience placementLive inWork at officeLocal areaAccenture
Arlington, VA4 days ago- ...ServiceNow Systems Architect Location: Washington, DC (Hybrid 2-3 days onsite weekly) Clearance: Active Secret Employment Type: Full-... ...and program management. Responsibilities •Provide technical leadership and mentoring, perform peer code reviews, and...ServicenowFull time
Big Impact Tech (BIT)
Washington DC1 day ago - ...Solution Design for ESM Capabilities Own end to end solution design for ESM capabilities on ServiceNow, ensuring functional needs are met through scalable, compliant solutions aligned to the Golden Instance architecture. Oversee solution design for specific ESM...Servicenow
Saxon Global
Washington DC4 days ago - ...Role: ServiceNow Certified Technical Architect Location: Hampton Roads, VA onsite Schedule: Fulltime Job description We are currently hiring for a ServiceNow Certified Technical Architect to lead the architecture, design, and implementation of enterprise...ServicenowFull timeCurrently hiring
Apolis
McLean, VA3 days ago - ...ServiceNow Solution Architect We are seeking an experienced ServiceNow Solution Architect to join our team and support a prestigious client in Washington, DC. The ideal candidate will have a strong background in ServiceNow platform implementation, with expertise in...Servicenow
Cedent Life Talent
Washington DC5 days ago $145k - $180k
...Systems Architect About the Role The Systems Architect leads the design, operation... ...and translate them into scalable technical designs for both current operations and... ...between infrastructure monitoring tools and ServiceNow to drive automated ticket/task...ServicenowLocal areaFlexible hoursIntelliDyne Jobs for Veterans
Washington DC5 days ago$110k - $185k
...Job Description Job Description SFI is searching for a ServiceNow Solution Architect who will lead the overall design and development of the ServiceNow platform. They will provide technical guidance and serve as an escalation point for the ServiceNow development team...ServicenowFull timeRemote workFlexible hoursSpatial Front
Washington DC10 days ago- ...ServiceNow Solution Architect We are seeking a highly skilled ServiceNow Solution Architect with 10+ years of experience in designing, developing... ...Architect will work closely with business stakeholders, technical teams, and leadership to deliver enterprise-grade...Servicenow
JConnect Infotech
Washington DC5 days ago $135k - $160k
...innovators, partnered with state-of-the-art providers, such as AWS, ServiceNow, and UiPath, to drive digital transformation in the federal... ...: We are seeking an experienced Salesforce Security & Technical Architect to provide technical leadership in the design, development...ServicenowFull timeTemporary workRemote workRelocationFlexible hours$70 - $75 per hour
...Architecture Minimum 10 years of experience as a Solution Architect , with a strong focus on technical analysis, solution design, and enterprise... ...working in Agile projects. Strong experience with ServiceNow ; ServiceNow certifications are highly desirable....ServicenowHourly payContract workRemote workUS Tech Solutions
Washington DC2 days ago- ...Enterprise Solution Architect (Day 1 onsite) Arlington, VA (Priority 1) and St. Louis, MO (Priority 2) Experience 10-15+ years... ...tools (Atlan, Collibra, etc.) Cost management and chargeback frameworks ITIL/ITSM operations integration (ServiceNow/Remedy, etc.)...ServicenowContract work
Yantran LLC
Arlington, VA3 days ago $185k - $230k
...ll Do Set the architecture: Define reference architectures and technical standards for the program's solutions. Weigh the options:... ...Architecture of AI or machine learning systems. Enterprise-level use of ServiceNow or Microsoft Power Platform. Zero trust architecture. Work...ServicenowFull timeWork at officeFlexible hours- ...This Role Imagineeer is looking for Solutions Architect/Salesforce Subject Matter Expert (SME) to provide technical leadership and platform expertise to support... ...Salesforce integrations. ~ Familiarity with ServiceNow or other enterprise platforms used alongside Salesforce...ServicenowLocal areaWork from homeFlexible hours
IMAGINEEER LLC
Washington DC28 days ago - ...Arms is seeking a Technology Solutions Architect #5374. The complete vacancy announcement... ...and delivering IT services. Provides technical guidance and architectural recommendations... ...more years of hands-on experience with ServiceNow Security Operations (SecOps) and...ServicenowFull timeContract workWork experience placementRelocation
Senate
Washington DC1 day ago - ...Unified Communications (UC) Solutions Architect will be a key participant in the implementation... ...· Liaison with internal and external technical resources to define optimum solutions... ...or entities · Experience using ServiceNow in a Tier 1 - 4 support role Conditions...ServicenowContract workWork at officeLocal areaOverseas
General Dynamics Information Technology
Camp Springs, MDmore than 2 months ago $80k - $190k
...partnered with state-of-the-art providers, such as AWS, ServiceNow, and UiPath, to drive digital transformation in the... ...of a contract award. The Enterprise Solution Architect defines and governs the technical architecture supporting the DoWEA Education Platform,...ServicenowFull timeContract workTemporary workFlexible hoursTripoint Solutions LLC
Arlington, VAa month ago- ...Summary The Deputy Program Manager / Senior Solutions Architect serves as the senior technical advisor responsible for leading enterprise IT... ...automation, orchestration, Infrastructure as Code (IaC), and ServiceNow workflow improvements. Provide technical leadership...ServicenowFull time
Vets Hired
Adelphi, MDa month ago - ...Randstad is seeking a highly skilled Principal Maximo Solutions Architect & Technical Program Manager to lead large-scale Enterprise Asset... ...JavaScript, Python, SQL, Oracle, DB2, Kubernetes, OpenShift, ServiceNow, and enterprise integration tools. Required Skills :...Servicenow
Blue Ribbon Global Technologies
Washington DC2 days ago - ...Job Description Job Title: Principal Maximo Solutions Architect & Technical Program Manager. Location: Washington, DC (On-site).... ...EE, Jython, JavaScript, Python, SQL, Kubernetes, OpenShift, ServiceNow. Benefits: ~ Health Insurance. ~ Dental Insurance....ServicenowContract work
ZipStaff Inc.
Washington DC6 days ago - ...work collaboratively with data consumers, technical teams, leadership, and stakeholders to... ...accessibility and reliability, and architect solutions that establish trusted data foundations... ...enterprise operational systems such as ServiceNow, network management platforms (NetIM),...ServicenowFor contractorsLocal area
J5 Consulting
Washington DC5 days ago $148.5k - $313.7k
...are the future of Salesforce.Director Technical Consulting- MulesoftQualification for this... ...delivery team; guide Senior Advisors,Architects, and Consultants on the accountGovernance... ...systems (SAP, Oracle, Workday, ServiceNow)Familiarity with MuleSoft RPA capabilitiesMultiple...ServicenowFull timeWork experience placementLocal areaRemote workSalesforce
Washington DC5 days ago- ...ServiceNow Architect Location: Washington, DC Duration: 12 Months Key Requirements: Demonstrated expertise in ServiceNow, specifically in GRC, IRM, VRM, Compliance, and Audit modules. Proven experience in architecting and implementing ServiceNow solutions...Servicenow
Argyle Infotech
Washington DC5 days ago - ...AEM Technical Architect Experience level : 5 to 10 years Core requirements: AEM solution architecture; direct client consulting; enterprise AEM implementations; ability to translate business requirements into architecture and delivery plans; technical leadership...
3B Staffing LLC
Washington DC3 days ago - ...Technical Architect We are seeking a Technical Architect to manage major projects that involve providing professional support services and/or the integration, implementation and transition of large, complex systems. Duties and Responsibilities: Provides...Remote workFlexible hours
NXT LLC
Capitol Heights, MD2 days ago - ...Technical Architect K2S is a consulting firm based in the Washington DC Metro area. K2S provides Supply Chain solutions specializing in JDA/RedPrairie WMS, by a group of consultants located across the globe. We promote an environment that ensures work-life balance while...Temporary workWork experience placementRelocation
K2S
Washington DC2 days ago - ...SAP Basis Technical Architect Key Responsibilities: Basis/OS/DB Migration: You will play a pivotal role in orchestrating the migration of critical systems to new Virtual Machines on RedHat 8/Oracle 19C, ensuring a seamless transition. Basis Expertise: With...Contract workWork experience placement
Samprasoft
Washington DC1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to ServiceNow Technical Architect. Be the first to apply!
Related searches
- system architect Washington DC
- embedded systems architect Washington DC
- servicenow technical architect Washington DC
- technical architect Washington DC
- pega system architect Washington DC
- servicenow work from home Washington DC
- servicenow Washington DC
- servicenow administrator Washington DC
- servicenow manager Washington DC
- servicenow business analyst Washington DC