Customer Service Associate (Pool & Spa Retail)

Sales Clerk

Location: Gilbert, AZ Sales Store - 1073 E Baseline Road, Suite A106, Gilbert, AZ 85233

Pay: $16 - $19 / hr

You want Benefits? You've got it! Our generous benefits package includes:

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
• 401 (k) with generous company match
• Eligible for Paid Time Off and 8 paid holidays (NOTE: PTO increases with tenure!)
• 100% employer paid Life Insurance and Long-Term Disability Insurance
• Paid Parental Leave
• Fully Funded Tuition Education Programs
• Employee Stock Purchase Plan
• Excellent career advancement and training opportunities to support your career growth
• Employee Discounts and much more!

What to Expect?

This position reports directly to the Store Manager and is responsible for keeping the store clean, performing water testing, operating point-of-sale machines, assisting customers to ensure the best experience, and periodically cleaning, servicing, and chemically treating customer pools in accordance with maintenance contracts.

On a daily basis our Sales Clerk:

• Greet and assist customers upon entering the store.
• Perform water testing for customers.
• Answer phones and report all stock/ supply shortages.
• Ensure store is always clean; straighten and dust shelves, keep displays and counter areas clean.
• Clean, service, and chemically treat pools using assigned pool cleaning equipment, chemicals, and an employer-provided pick-up truck.
• Follow up with customers to secure new maintenance accounts.
• Regularly inspect and maintain pool equipment and systems.
• Follow all safety standards and guidelines when working near and around swimming pools, including handling pool chemicals.
• Other duties, as assigned.

What You Will Need:

• Must be 21 years or older.
• High School Diploma/ GED or equivalent.
• Retail experience preferred; we'll train pool/water testing.
• Excellent customer service skills.
• Strong communication skills, both verbal and written.
• Valid Arizona driver's license with a safe driving record.
• Ability to stand on your feet for extended periods, bend, stoop, stretch, and climb repetitively.
• Comfortable working outdoors in varying weather conditions and near swimming pools.
• Physically capable of lifting and handling pool equipment and chemicals as required.
• Work weekends and some holidays.

Looking to work for the best in the industry? Since opening its first store in 1975, Pinch A Penny, A POOLCORP Company, has become the largest franchised retail pool, patio and spa company. This first store evolved into a full-time, full-service retail pool supply store offering everything needed to operate and enjoy a swimming pool or spa. With our rapid growth we have been able to hire over 300 employees from Marketing directors, sales associates to machine operators and maintenance mechanics. We are proud to serve our community and be an employer of choice. We believe in recognizing our employees for their hard work and encourage work-life balance.

Why join PINCH A PENNY? Pinch A Penny, a POOLCORP Company is the premier destination for all your swimming pool and backyard needs. With over 300 stores and expanding, we are the nation's largest swimming pool retail, service, and repair franchise. Our relentless dedication to excellence drives us to bring people together through the joy of pools, spas, and the backyard experience. Join us on this exciting journey as we continue to grow, innovate, and set new standards in the swimming pool industry.

Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.

All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered "safety-sensitive" and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.

POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer By Choice. The Company understands, respects, and values diversity unique styles, experiences, identities, ideas, and opinions while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.