Seafood Specialist

$15.00 - $20.22 PER HOUR

GENERAL PURPOSE:

The purpose of this position is to sell Harmons’ fresh seafood by providing remarkable customer service. This person will be educating and assisting customers at the seafood counter, stocking the seafood case, ensuring the cleanliness and sanitation of the seafood area, actively promoting, and sampling products at the seafood case and throughout the store, and stocking the seafood area and training new seafood associates.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Follows established departmental and store policies and procedures
• Ensures the quality and freshness of all products and services the seafood area provides
• Responsible for maintaining the appropriate product assortment and inventory levels for the seafood case
• Confirms pricing accuracy and signage for all seafood case products, paying particular attention to ad items
• Ensures the seafood area is cleaned and sanitized daily and meets the company standards for appearance
• Cuts fish, steams shrimp, prepares seafood salads, and shrimp platters for sale
• Cleans and sanitizes dishes used in the seafood area
• Receives and stocks product in the seafood area
• Delivers excellent service to all customers
• Educates customers about ingredients, taste, etc. of Harmons’ fresh cut seafood products
• Actively promotes the seafood products through sampling at the seafood case and throughout the store
• Assists with inventory and ordering of seafood products
• Receives and stocks product for the seafood area
• Teaches, mentors, and educates associates to help them be successful members of the team
• Provides honest, direct and constant feedback to associates regarding their performance and areas of improvement
• Assists as needed to ensure the success of the meat department as a whole

MARGINIAL DUTIES & RESPONSIBILITIES:

Performs other job-related duties as assigned.

NATURE OF WORK CONTACTS:

• Consistent and daily interaction with store associates
• Consistent and daily interaction with customers

TRAINING & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:

A high school diploma or GED preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

• Current Food Handler’s Permit
• Knowledge of fish species, how to cut them, and how to prepare them
• Enjoys and has experience preparing, cooking, and eating a variety of seafood products
• Ability to interpret policies and procedures
• Excellent organization and planning skills
• Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with customers and fellow associates
• Ability to appropriately and professionally handle conflict
• Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
• Required to make logical, significant decisions using general, recognized skills and techniques
• Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
• Continually strives to be product minded, customer minded, personnel minded, detailed, consistent, and forward focused
• Ability to work weekends, evenings, and holidays

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to cold, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.