Engineer Operations Technician , DCEO Operations Team

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician youll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime keeping the digital world running smoothly and efficiently.


Engineering Technicians are Amazons front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain operate and troubleshoot Data Center Operations Mission Critical Facilities which includes stand-by diesel generators and related fuel systems as well as three phase electrical systems such as: switch gear UPSs PDUs wet cell batteries and associated systems CRAC centrifugal chillers cooling towers/water chemical system air handlers and associated systems pumps & motors.

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

NOTE: Amazon does not sponsor for immigration including for H-1B TN and other non-immigrant visas for this role.

NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.

Key job responsibilities
Daily building rounds to monitor and record information from electrical mechanical and fire/life safety equipment to ensure 24/7 reliability and availability

Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)

Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)

Perform rack installs and rack decommissioning within internal SLA

Perform PM troubleshooting root cause analysis and repair of electrical and mechanical equipment

Technical writing to support change management program

Monitor daily work requests and manage to resolution and execute projects from conception to completion

On-site support of contractors sub-contractors and vendors ensuring that all work performed is in accordance with established practices procedures & local legislation

Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on-call rotations.

Role may support more than one location/site.

Physical Requirements:

Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:

Regularly lift and/or move up to 39 pounds independently

Participate in group lifts for 40 pounds

Maintain balance and perform construction tasks while on a ladder

Regularly walk use hands and fingers handle or feel reach with hands and arms stoop kneel crouch or crawl climb stairs twist bend work above shoulders grasp carry push and pull objects into position

Work in an environment requiring provided ear protection

This role supports data centers in various operational stages. The position may be assigned to a facility still under development which could require travel to established locations for training until your designated site becomes fully operational.

Essential Requirements:

Ability to travel to or commute between data center locations as needed

Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

Travel frequency will vary based on business needs and operational status of assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

A day in the life
This role acts as Amazons front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting reporting to a sites Data Center Facility Manager (FM). They will maintain operate and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems 3 phase electrical systems such as switchgear UPS units PDUs and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units centrifugal chillers cooling towers water systems air handlers and associated systems pumps and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment building automation systems and general facilities equipment.

- 2 years of electrical and mechanical facilities maintenance or 2 years of electrical facilities maintenance and 1 years of mechanical facilities maintenance experience
- 2 years of Microsoft Office products and applications experience
- Work flexible schedule including weekends nights and holidays

- 2 years of data center engineering experience
- Experience reading and writing procedures technical documents and engineering drawings
- vocational/technical training or an associate degree or above or 4 years of military experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at GA Hampton - 37.64 - 65.91 USD hourly

Required Experience:

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