Expo

Expo (Part-Time / Full-Time)

Location: San Francisco, CA Pay Range: $19–$25 per hour

Supreme Dumplings is a thriving restaurant known for its exquisite dumplings and authentic Chinese cuisine. We take pride in our commitment to quality, exceptional service, and creating a memorable dining experience for our customers.

About the Role

The Expo (Expediter) plays a critical role in the flow of service by ensuring orders are accurate, visually appealing, and promptly delivered to guests. This position serves as the bridge between the kitchen and front-of-house team, supporting a smooth and efficient dining experience.

If you thrive in a fast-paced environment and have a strong attention to detail, we'd love to hear from you!

Key Responsibilities

• Act as a liaison between the kitchen and servers to ensure timely and accurate order delivery.
• Confirm all dishes leaving the kitchen meet presentation, temperature, and order accuracy standards.
• Communicate special requests or dietary needs clearly between FOH and BOH teams.
• Prioritize and organize tickets to ensure efficient flow of service.
• Garnish and inspect plates before sending them to the dining room.
• Maintain cleanliness and organization in the expo line and pass-through area.
• Communicate effectively with team members to support smooth service, especially during peak hours.
• Assist with packing takeout orders accurately and efficiently.
• Perform opening, mid, and closing duties as assigned.
• Step in to assist team members as needed to ensure seamless guest service.

Requirements

• A minimum of 1 year of experience in a fast-paced food service environment preferred.
• Strong attention to detail and commitment to food quality and presentation.
• Ability to communicate clearly and effectively with both kitchen and front-of-house teams.
• Ability to thrive under pressure and multitask in a high-volume setting.
• Reliable, punctual, and team-oriented.
• Ability to stand for extended periods of time and lift up to 30 lbs.
• Must have (or be willing to obtain) a valid food handler's permit.

Benefits

• Flexible scheduling
• Paid time off and paid sick leave
• Free meal during each working shift
• Employee discounts
• Opportunity to enroll in medical, dental, and vision insurance plans (eligibility requirements apply)

We are an equal opportunity employer to all employees and applicants. We do not discriminate against qualified individuals based on their race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.