Associate Store Manager, Full-Time, Hill Center - West Elm

Job Title

You're excited about this opportunity because you will...

In partnership with the General Manager, ensure store meets or exceeds sales and contest goals. Meet payroll goals based on current trends

Prioritize, plan and adjust schedules and daily agendas to meet business goals. Hold team accountable to achieving goals. In partnership with the General Manager, recruit, interview, and select qualified candidates to build a talent pipeline to achieve current and future business goals.

Train and motivate all associates through on-going programs in sales, customer service and product knowledge

Develop associates to assume increased levels of responsibility

Assess performance and provide on-going feedback; Complete and deliver performance appraisals and development plans. Ensure team provides an exceptional customer experience in the store to achieve World Class Service standards.

Maintain presence through effective floor management and ensure staff coverage in all areas of the store

Maintain a safe work environment and ensure ongoing safety training and awareness

Ensure store standards are met and maintained, i.e., visuals, cleanliness, signage, safety, etc.

In partnership with the General Manager, manage store-operating procedures i.e., inventory levels and cash control to minimize store losses

Responsible for ensuring the store meets company guidelines in opening and closing

In partnership with the General Manager, monitor company assets through accurate inventory procedures

Ensure associates comply with all Company policies and procedures

Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Monitor assets through accurate inventory management procedures

Why you will love working at Williams-Sonoma, Inc.

We're a successful, fast-growing company with an entrepreneurial vibe

A technologically and data-driven business

Competitive salaries and comprehensive health benefits

We're at the forefront of tech and retail, redefining technology for the next generation

We're passionate about our internal and external clients and live/breathe the client experience

We get to be creative daily

A smart, experienced leadership team that wants to do it right and is open to new ideas

We believe in autonomy and reward taking initiative

We have fun!

We're excited about you because...

2-3 years management experience. Specialty retail preferred.

Proven ability to manage staff to meet and exceed sales, while meeting payroll goals.

Proven ability to identify top talent and train/develop/retain great people.

Proven ability to think through complex issues and allocate time to execute multiple tasks and changing priorities.

Effective communication, organization and leadership skills.

Proven ability to motivate and influence others through personal actions and examples.

Proven ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation.

Physical Requirements:

Ability to be mobile on the sales floor for extended periods of time.

Ability to operate POS system.

Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

Benefits:

Once you are here, you can look forward to a wide variety of benefits designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here's a look at what you might be eligible for:

A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels

A 401(k) plan and other investment opportunities

Paid vacations, holidays and other time-off programs

Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program

A wellness program that supports your physical, financial and emotional health

In-person and online learning opportunities through WSI University

Cross-brand and cross-function career opportunities

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer . Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

About Us

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

Job Info

Job Identification 18152

Posting Date 03/31/2026, 05:25 PM

Locations 4019 Hillsboro Pike, Nashville, TN, 37215, US

Job Schedule Full time

Job Shift Day