Training and Development Manager

Hoffman & Hoffman

Locations: Charlotte, NC Employment Type: Full-Time, Exempt Reports to: Director

Position Overview

Hoffman & Hoffman is seeking an experienced HVAC Training Manager to lead, oversee, and manage all technical and professional development initiatives across the organization. This strategic leadership role will support workforce planning, technical training, leadership development, onboarding, sales enablement, and administrative learning initiatives. The role will partner closely with Sales, HR, and Executive Leadership to build scalable workforce development strategies that support growth, retention, employee engagement, and operational excellence.

Key Responsibilities

• Develop and execute enterprise-wide training and development strategies aligned with business objectives.
• Build scalable technical, leadership, onboarding, and professional development programs.
• Partner with operational leaders to identify capability gaps and succession planning needs.
• Oversee OEM, safety, technical, sales, and administrative training initiatives.
• Leverage AI tools and learning technologies to improve training efficiency and employee engagement.
• Implement metrics and dashboards to measure training effectiveness, ROI, retention, and performance impact.
• Manage LMS systems, training records, certifications, budgets, and vendor partnerships.
• Coordinate instructor development and internal subject matter expert training programs.
• Ability to travel up to 40%.

Required Qualifications

• Bachelor's degree preferred in Business, Organizational Development, Education, HR, Engineering, or related field.
• 5+ years of experience within HVAC, mechanical services, construction, manufacturing, or related trades.
• 5+ years leading training, development, workforce planning initiatives.
• Strong knowledge of adult learning principles, instructional design, and technical training.
• Experience working with apprenticeship programs and technical certifications.
• Experience using LMS systems, analytics tools, and AI-enabled learning technologies.
• Exceptional communication, facilitation, leadership, and organizational skills.

Why This Role Matters

This role will directly influence workforce readiness, employee retention, operational performance, succession planning, and long-term organizational growth. The Training & Development Manager will help shape the future workforce of Hoffman Mechanical Solutions while supporting strategic growth initiatives across multiple markets.

This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman Mechanical Solutions, Inc.

EOE/Disabled/Veterans