Spa Associate-Hand & Stone

Job Description

Job Description

Spa Sales Associate – Hand & Stone Massage & Facial Spa (Columbia – Harbison Blvd)

Are you a high-energy sales professional with spa or wellness experience?
Hand & Stone Columbia–Harbison Blvd is seeking a results-driven Spa Sales Associate to join our front-of-house team. This role is ideal for candidates who thrive in a fast-paced environment, excel in membership sales, and understand what it means to deliver a polished, customer-centric spa experience.

If you love connecting with clients, closing sales, and working in a wellness-focused atmosphere, we want to meet you.

• Strong preference for previous spa, salon, fitness club, or wellness front-desk experience

• Proven track record in sales , membership programs, or service-based selling

• Open and flexible availability, including nights and weekends

• Professional, reliable, goal-oriented candidates only

• Drive and exceed membership and service sales goals

• Convert leads and walk-ins into recurring clients through confident, conversational selling

• Maintain expert knowledge of treatment menus, membership benefits, enhancements, and promotions

• Provide professional, friendly, and efficient front desk service

• Build rapport and long-term relationships with members

• Manage appointment scheduling and daily spa flow

• Uphold cleanliness and operational standards

• Support management and team initiatives to reach monthly revenue targets

This is a performance-based role where sales contribution directly impacts spa success.

• Competitive hourly pay plus commission opportunities

• Monthly sales incentives, bonuses, and contests

• Advancement opportunities based on performance

• Ongoing professional training and development

• Flexible schedules for both part-time and full-time

• Positive, supportive work environment

• Employee discounts on services, products, and gift cards

• PTO for vacation and sick time

• Employee Service Program – free services

• Referral bonus program

• High school diploma or equivalent

• 18 years of age or older

• Previous sales experience required; spa or wellness sales strongly preferred

• Excellent communication, customer service, and relationship-building skills

• Highly organized with strong attention to detail

• Ability to meet goals, manage time, and multitask effectively

• Reliable, professional, and comfortable working both independently and with a team

This position is for employment with an independently owned and operated Hand & Stone franchisee. The franchisee is solely responsible for hiring, employment decisions, and all terms and conditions of employment.