System Operator

System Operator

COMPANY OVERVIEW e2Companies is the creator of the industry's first Virtual Utility® and a leading provider of integrated solutions for power generation and distribution of reliable, conditioned power. We are committed to delivering energy resiliency, reliability, and regulatory compliance for our customers to unlock savings and revenue opportunities. We provide the most complete business model for data center, manufacturing, commercial, and industrial customers.

e2Companies is an awardee of the 2026 Edison Awards, recognized for the innovation and impact of its Virtual Utility® technology within critical infrastructure. The company was also awarded the 2025 Tech Catalyst of the Year for Southwest Florida, highlighting its leadership in enabling businesses to monitor and manage on-site power solutions. In addition, e2Companies has been named one of the Best Places to Work in Southwest Florida by the Best Companies Group.

We are a fast-growing company that thrives on solving complex challenges in the energy space. We believe in a healthy work life balance and focus on giving back to our communities through our e2 for Good program.

Purpose

The System Operator supports e2Companies' GROVE (Grid Response Optimization of Virtual Energy) operations as the first line of technical support for distributed energy systems. This role monitors real-time system performance, identifies abnormal conditions, and executes defined troubleshooting procedures to assess issues and determine appropriate next steps. The System Operator contributes to system reliability by analyzing operational data, following established diagnostic workflows, and escalating issues in accordance with defined procedures. This position is intended for candidates with a technical foundation who can interpret system behavior, assess alarms, and support continuous operations within a 24/7 control room environment.

Responsibilities

• Monitor distributed generation and energy storage assets in real time using internal monitoring platforms and dashboards
• Identify abnormal system behavior, alarms, or performance deviations and initiate first-level troubleshooting procedures
• Follow established troubleshooting workflows and diagnostic decision trees to assess system issues
• Analyze system data, trends, and numerical thresholds to support troubleshooting and operational decisions
• Log system events, troubleshooting actions, and outcomes accurately in operational records
• Execute dispatch instructions and system control actions in accordance with defined procedures
• Coordinate with engineering, field operations, and internal stakeholders when escalation is required
• Support internal teams by providing clear, timely technical information during system events
• Maintain accurate documentation, logs, and shift handoff notes
• Collaborate effectively with other operators to ensure consistent operational coverage across shifts

Basic Qualifications (Must-Have)

• Associate's degree in Electrical Technology, Electronics Technology, Engineering Technology, or a closely related technical field
• In lieu of a degree, completion of a formal technical or trade program with relevant electrical, electronics, or systems coursework may be considered
• Foundational knowledge of technical systems, control environments, or monitoring-based platforms, with the ability to learn electrical and energy system concepts through structured training
• Ability to follow structured troubleshooting procedures and assess system issues using predefined workflows
• Experience working with technical systems, monitoring platforms, dashboards, or operational software
• Strong analytical skills, including the ability to interpret real-time data, thresholds, and performance trends
• Advanced computer proficiency, including strong Microsoft Excel skills for data tracking and analysis
• Ability to document technical findings, actions taken, and outcomes with accuracy and clarity
• Strong written and verbal communication skills
• Detail-oriented, dependable, and able to work independently within defined procedures while collaborating with a shift team
• Ability to work rotating shifts across all three schedules: days, evenings, and nights

Preferred Qualifications (Nice-To-Have)

• Hands-on experience troubleshooting electrical systems, industrial equipment, or technical control systems
• Exposure to power generation, battery energy storage systems, distributed energy resources, or energy monitoring platforms
• Experience in IT operations, cybersecurity monitoring, network operations, systems administration, or analytics-driven operational roles with transferable troubleshooting and alert-response skills
• Experience with alarm management, fault isolation, or first-line technical support in an operational environment
• Ability to interpret technical documentation such as single-line diagrams, equipment manuals, or system schematics
• Bachelor's degree in Engineering, Engineering Technology, or a related technical discipline

Here's What You Get

• Competitive compensation aligned with experience and impact
• PTO and paid sick time to support work-life balance
• Comprehensive medical, dental, vision, and life insurance coverage
• Equity participation through the Employee Incentive Program
• 8 Paid Federal Holidays + "eHappy Days" (additional company-paid days off, announced at the start of each year)
• Childcare assistance up to $300 per month
• The opportunity to grow with a rapidly scaling energy and infrastructure company
• A performance-driven, team-oriented culture with regular events and e2 for Good community initiatives

*Relocation Assistance is NOT provided for this role.* Job Type: Full-Time (40 hours) Reports To: GROVE Manager Commute | Relocate: Must reliably commute or plan to relocate before starting work (Required) Work Location: Bonita Springs, FL 34135 e2Companies LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.