Incident Response Manager - ITIL/ITSM (Federal)
$62.2k - $105.7kASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, seeks an Incident Manager to oversee the incident lifecycle in a federal IT environment. This role involves coordinating cross-functional teams to ensure rapid incident resolution with minimal disruption. Candidates must have a Bachelor’s degree and 1–3 years of related experience, with strong communication and analytical skills. The position offers a salary range of $62,200 - 105,700 depending on qualifications. A current secret security clearance is required, and preferred qualifications include ITIL certification. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
$62.2k - $105.7k
Position Overview The Incident Manager oversees the end‑to‑end lifecycle... ...in a highly regulated federal IT environment. Key Responsibilities Lead coordination of... ...workflows and ITIL‑aligned practices. Monitor... ...IT service management (ITSM) platforms such as ServiceNow...SuggestedContract workWork experience placementWork at office$120k - $140k
Job Title - Incident Response Manager (04B3S) You’ll be a part of bringing humanity to business by leading incident response and vulnerability management for federal clients. This remote role in the United States involves working with the Information Security team, consulting...SuggestedWork experience placementRemote workWork from home- ...Austin, Texas seeks a Problem Manager responsible for managing IT problems to prevent incidents. This role involves lifecycle management... ...with a strong understanding of ITIL practices. Competitive salary... .... #J-18808-Ljbffr ASM Research, An Accenture Federal Services CompanySuggested
$128k - $199k
IT Incident Mgmt Lead The IT Incident Management Lead is accountable for the Incident Management... ...and coordinating response to all incidents—... ...explicitly aligned to ITIL® 4 and ServiceNow ITSM. Key Relationships Director... ...by applicable federal, state, or local law....SuggestedTemporary workLocal areaRelocationFlexible hours- ...Service Center within a Managed Services Provider (... ...leveraging a federated, cross-functional model... ...submitted in English. Responsibilities The following... ...Touch Lens Establish ITSM best practices (Incident, Request, Problem, Change... ...frameworks (e.g., ITIL). Experience designing...SuggestedFull timeTemporary workRemote workFlexible hours
$120k - $140k
A leading technology company is seeking an Incident Response Manager to lead incident response and vulnerability management for federal clients. The role is fully remote and requires expertise in cybersecurity and federal compliance standards. Responsibilities include...Remote job- A leading automotive technology company is hiring a Safety & Incident Response Process Owner in Austin, TX. This role ensures operational safety and manages incident response for Level 4 autonomous driving operations. The ideal candidate will have 7+ years of experience...Full timeContract workRemote work
$58.1k - $95.9k
A leading IT service provider in Austin is looking for a Change Management Engineer to design and govern ITIL-aligned change processes in a federal IT environment. This role involves evaluating change requests, collaborating with stakeholders to minimize service disruptions...- ...seasoned and driven Product Manager with deep expertise in ServiceNow’s Incident, Request, and Change... ...a strong foundation in ITIL, experience in... ...technologies such as GenAI. Key Responsibilities Own the product vision... ...traceability across ITSM functions. Establish and...
$165k
...more resilient communities? As a Project Manager, you will be at the forefront of... ...Engineering or related field highly regarded. Federal agency experience required with DOD,... ...while effectively delegate task driven responsibilities to project personnel. Strong developed...Contract workFor subcontractorLocal area$99.3k - $132.5k
...processes, roles, and responsibilities between internal teams... ...Aligned to the IT Services Manager standard job, the... ...in a highly regulated federal IT environment. Key Responsibilities... ...services. Coordinate incident, change, and problem-... ...knowledge of ITIL-aligned service-...Contract workWork at office- ...Title: System Operations Manager Location: Austin, TX... ...internal teams. Key Responsibilities Oversee daily operations... ...(RCA) for major incidents and ensure documentation... ...analysis Experience using ITSM platforms (ticketing,... ...experience is a plus ITIL or Agile certification...Full timeWork at office
- ...looking for a Director of Construction to manage military construction projects. This... ...performance and ensuring compliance with federal standards. The ideal candidate will have... ...leadership skills. The director will be responsible for strategic direction, team development...
- ...revenue and services management solutions for the transportation... ...team and is responsible for overseeing the day... ...RCA) process for Major Incidents. Serve as front line support... .... Proficiency with ITSM platforms. Proficiency... ...experience is a plus. ITIL or AGILE certification...Full timeFlexible hours
- A federal contract service provider in Texas is seeking an experienced eDiscovery Project Manager to support a legal organization in a Federal agency. The ideal candidate will... ...and strong project management skills. Responsibilities include managing eDiscovery tasks, maintaining...Contract work
$100k - $130k
Position location: Austin, TX Role Responsibilities Responsible to protect service availability... ...execution of the enterprise Major Incident Management process. Manages, monitors, reports, and... ...Works with IT Change, Problem and other ITSM processes to ensure a holistic...Temporary workWork experience placementWork at officeShift work3 days per week- The Escalation Manager, Junior supports the... ...handling of escalated IT incidents by serving as a... ...highly regulated federal environment. The... ...activities. Key Responsibilities Apply escalation... ...next steps. Use ITSM tools to track escalations... ...knowledge of ITIL principles, incident...Contract workWork experience placement
- ...in Austin, Texas is seeking a Finance Project Manager to oversee financial and procurement services for a Federal agency initiative. The ideal candidate will have... ...systems and excellent communication skills. Responsibilities include managing a team of financial analysts...Flexible hours
$65 - $74 per hour
Join to apply for the Junior Project Manager - Federal role at Jobright.ai 2 days ago Be among the first 25 applicants Join to apply for... ...maintaining services in a FedRAMP compliant environment. Responsibilities: • Lead and plan the IT project implementation from the...Full timeContract work- ...looking for an experienced AV/VTC Project Manager to oversee an installation project at... ...GSA standards and minimal disruption in a federal facility. The ideal candidate has at... ...with governmental processes. You will be responsible for coordinating with stakeholders and ensuring...
$270k - $360k
...Sr. Account Executive - Defense & Federal Washington DC, Austin TX, Fayetteville NC... ...into additional defense segments. Key Responsibilities: Lead the full sales cycle within... ...territory planning, forecasting, and CRM management (Salesforce preferred). ~ Proven...For contractors- Account Executive, Federal US Government Join to apply for the Account Executive, Federal... ...in our sales organization. You will be responsible for working with new inbound and outbound... ...and Canada. What You Will Do Daily Manage the entire sales cycle (qualifying > close...Work at officeRemote workWork from homeWorldwideFlexible hours
$207k - $301k
Google is seeking a seasoned cybersecurity professional for its Incident Response team in Austin, TX. The role involves managing enterprise incident response operations and conducting forensics to combat cybersecurity threats. With a focus on creating a safe environment...- American Campus Communities is looking for a Manager - Crisis Communication & Operational Response to lead communications during crises and operational incidents. This role is crucial for coordination and stakeholder engagement, requiring strong communication skills and...
- Atos is seeking a team manager for Media Operators in Austin, Texas. You will oversee a team performing critical duties including handling... ...flexibility for 12-hour shifts and the ability to manage incidents effectively. Ideal candidates will have at least 3 years of supervisory...Shift work
$128k - $199k
K&L Gates LLP in Austin, Texas seeks an IT Incident Management Lead to oversee the Incident Management practice, ensuring swift recovery of IT... ...while minimizing disruptions. This role requires a leader with ITIL® 4 and ServiceNow expertise and experience managing Major...- Itlearn360 is looking for a Senior Security Consultant specializing in Incident Response, based in Austin, TX. The role involves leading complex incident response engagements and conducting forensics analysis. The ideal candidate should have over five years of experience...Remote job
- Summary The Contract Manager serves as the senior-most on-site leadership role responsible for supporting day-to-day management and... ...with company leadership and federal stakeholders. Provide direct... ...for daily operational updates, incident escalation, interagency coordination...Hourly payContract workFor contractorsLocal areaWeekend work
$60k - $90k
...skilled professional to support configuration management and CMDB operations in Austin, Texas. The role requires strong ITIL knowledge and at least 5 years of relevant... ...ranges from $60,000 to $90,000, reflecting the responsibility and expertise required. #J-18808-Ljbffr...- ...Role The Business Development Manager, Managed Services will... ...IT operational initiatives. Responsibilities Sales Execution Executing sales... ...certifications (e.g., AWS, Azure, ITIL, Cisco, CompTIA) are... .../ Affinity Employer / VEVRAA Federal Contractor. All qualified candidates...Contract workFor contractorsLocal area
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