Member Experience Lead — Contact Center
Superior Choice
Superior Choice is seeking a Contact Center Manager to oversee a Credit Union contact center in Wisconsin. The role focuses on fast, courteous service, handling member inquiries, and directing calls to appropriate departments. It requires leadership of the team and ensuring accurate data entry across systems. Responsibilities include training staff, identifying sales opportunities, and optimizing processes to improve efficiency and member satisfaction. #J-18808-Ljbffr Superior Choice
Vacancy posted 2 days ago
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