Product Manager

Manager, Salesforce Product ManagementLocation: Irving, TX, US, 75039 Group: Operational & Commercial Excellence Division: AdministrationThe Salesforce & CRM Manager is responsible for the execution, governance, and continuous improvement of Salesforce and CRM capabilities across CMC. Reporting to the Director of Commercial Technology and Intelligence, this role leads a team of Salesforce and CRM Product Managers while serving as an individual contributor for assigned Salesforce and CRM products, business units, or strategic initiatives as a partner to support all Lines of Business across the Enterprise. Operating as a 50% people leader and 50% product manager, this role translates strategic roadmap priorities into successful delivery, adoption, and measurable business value. The Manager partners with Business Units, IT, Commercial Operations, Enablement teams, and external vendors to ensure Salesforce and CRM capabilities support commercial objectives, improve user productivity, and drive process standardization. Success is measured through roadmap delivery, platform adoption, system reliability, team performance, stakeholder satisfaction, and business value realization.What You'll DoLead execution of Salesforce and CRM roadmap initiatives across all Lines of BusinessManage platform operations, enhancements, releases, backlog prioritization, sprint planning, testing, deployment, and support activitiesTranslate business requirements into product features, user stories, and development prioritiesEnsure Salesforce capabilities support commercial processes including SMOS, CMOS, pipeline management, customer engagement, opportunity management, and account planningBalance competing business priorities, resource constraints, dependencies, and delivery timelinesServe as Product Manager for assigned products, capabilities, or business units, owning roadmap development, stakeholder alignment, requirements, release planning, and lifecycle managementLead, coach, and develop Salesforce and CRM Product ManagersEstablish clear ownership, priorities, performance expectations, and delivery accountabilityDrive consistency in Agile delivery practices, roadmap management, stakeholder engagement, and value trackingIdentify and escalate risks, resource constraints, and prioritization conflictsDrive adoption and effective utilization of Salesforce and CRM capabilitiesPartner with business stakeholders to identify process improvement opportunities and remove adoption barriersCoordinate training, change management, release communications, and user support activitiesDeliver product updates, roadmap communications, and enhancement releases to stakeholdersEnsure CRM capabilities support standardized commercial processes and operating modelsImprove CRM data quality, governance, and usability in partnership with IT, Data teams, and business stakeholdersSupport deployment and adoption of AI-enabled capabilities, automation solutions, and agent technologies within SalesforceIdentify opportunities to improve productivity, simplify processes, and enhance decision-making through automation and AIEnsure compliance with governance, security, data management, and responsible AI standardsDirectly manage Salesforce and CRM Product Managers by roadmap projectFacilitate governance, prioritization, release management, and resource coordination across Business Units, IT, and external partnersCommunicate progress, priorities, risks, and results to stakeholdersFoster a culture of accountability, collaboration, continuous improvement, and customer-centric thinkingWhat You'll NeedStrong Salesforce and CRM platform expertise with current Salesforce certifications, including Salesforce Administrator as a minimumExperience leading Product Managers or technology-focused teamsStrong product management capabilities, including roadmap development, requirements gathering, backlog management, Agile delivery, and lifecycle managementDeep understanding of sales operations, customer management, pipeline management, and commercial processesExperience with AI-enabled CRM capabilities, analytics, reporting, workflow automation, MuleSoft, and data governanceExperience with Jira, TFS, Salesforce Agile Accelerator, or similar Agile management toolsStrong analytical, communication, stakeholder management, and problem-solving skillsProven ability to influence stakeholders, manage competing priorities, and deliver measurable business outcomesYour EducationBachelor's DegreeWe are CMC, a Fortune 500® company at the leading edge of our industry. Our construction reinforcement and steel products have supported construction projects and structures around the world. The secret to our success? We've built our legacy by assembling a team of innovators and doers to tackle some of the most challenging construction reinforcement problems facing our world for more than 100 years — and we're just getting started. If you're ready to join a team working to make our industry more sustainable, support the bridges, roadways, buildings and infrastructure that connects our communities, and do meaningful work, you're ready to join CMC. Apply today and start moving your career — and our world — forward. Let's build a better world! CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state or local law.