Operations Manager

Operations ManagerLead teams. Solve problems. Help shape a growing region.A growing pediatric therapy organization is looking for an Operations Manager to lead operations across multiple clinics in the Northwest Chicago region.This is a hands-on leadership role for someone who likes to take ownership, solve problems, develop people, and make things better.You won't be stepping into a role where you simply maintain the status quo. You'll be expected to identify what is working, recognize what isn't, and help drive solutions across multiple locations.You'll partner closely with clinical leaders while supporting clinic operations, team performance, family experience, staffing, productivity, and continued regional growth.What You'll OwnLead operational performance across multiple pediatric therapy clinicsCoach and develop clinic-based operations team membersMonitor key performance indicators and create action plans when results fall shortIdentify operational challenges and own solutions from beginning to endPartner with clinical leadership on staffing, scheduling, productivity, and clinic performanceHelp resolve complex operational and family concerns with urgency and professionalismEnsure clinics are organized, appropriately staffed, and ready to provide a strong experience for families and employeesSupport employee engagement, retention, and leadership developmentImprove processes and create greater consistency across locationsSupport facility needs, operational projects, and regional initiativesAssist with new clinic openings, relocations, expansion, and future growthWho We're Looking ForWe're looking for a self-starter and natural problem solver. You're someone who sees an issue and wants to figure it out. You can hold people accountable, make decisions, and push things forward, but you also understand that great healthcare leadership requires empathy, emotional intelligence, and strong relationships.You'll likely be a strong fit if you:Have successfully led operations in a healthcare or clinical environmentHave experience managing multiple locations, teams, or complex operationsAre comfortable using data and KPIs to identify trends and improve performanceEnjoy coaching and developing peopleTake ownership and follow throughCan be direct when necessary without losing empathy or professionalismWork well alongside clinicians and understand the importance of strong clinical and operational partnershipStay composed when priorities shift or unexpected issues ariseCare about creating an excellent experience for children, families, and employeesWhat You'll Bring5+ years of management or operations experience in a clinical settingExperience working with operational KPIs and performance metricsStrong people-leadership experienceMulti-site leadership experience strongly preferredStrong communication, organization, and problem-solving skillsComfort working with business and healthcare technology systemsReliable transportation and willingness to travel regularly throughout the assigned regionWhy This Opportunity Stands OutThis is more than managing one clinic. You'll have the opportunity to influence how an entire region operates, develop future leaders, improve the experience of employees and families, and help build the systems that support continued growth.For someone who enjoys being visible, solving meaningful problems, and making an impact across multiple locations, this role offers significant ownership and responsibility.CompensationSalary range: $78,000–$84,000Bonus structure availableTravel stipend/mileage provided to help offset regional travelLocation & TravelThis position supports multiple clinic locations throughout the North West Chicago region and requires regular travel between locations.Interested?If you're a strong healthcare operations leader who wants broader responsibility, meaningful ownership, and the opportunity to help shape a growing pediatric therapy region, we'd like to hear from you.Apply today to learn more about this confidential leadership opportunity.Career Connections Recruiting is proud to partner with an Equal Opportunity Employer. Our client provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.