Accounting Associate II

Accounting Associate II

Location:

Greensboro, NC, US, 27409

Position Type: Professional

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

As an Accounting Associate II – Parts Billing Discrepancies, you will support the financial accuracy of dealer parts billing across U.S., Canadian, and Export operations.

In this role, you will research and resolve dealer billing discrepancies, analyze invoices and supporting documentation, process financial adjustments, reconcile vendor activity, and work with dealers, suppliers, and internal business partners to drive issues through resolution.

Success in this role requires strong analytical skills, attention to detail, independent judgment, and ownership. You will be expected to investigate complex issues, determine root cause, and follow problems through to accurate and well-documented resolution.

Your main responsibilities will include:

• Research, analyze, and resolve dealer parts billing discrepancies involving billing errors, shortages, damaged or incorrect parts, duplicate billing, pricing, freight, and other order- or invoice-related issues.

• Review invoices, purchase orders, proof of delivery, vendor documentation, dealer submissions, and transaction history to determine root cause and appropriate resolution.

• Manage assigned dealer discrepancies from initial review through resolution, ensuring claims are properly researched, documented, and processed in accordance with established policies and service expectations.

• Process supplier invoices, dealer billing transactions, credits, debits, and other financial adjustments while validating supporting documentation and maintaining financial accuracy.

• Review and reconcile vendor statements and account activity, research outstanding balances and unapplied credits, and coordinate resolution of open financial items.

• Work with dealers, suppliers, and internal business partners to obtain information, resolve discrepancies, and determine appropriate ownership and next steps.

• Provide clear, professional, and timely communication regarding claim requirements, status, policies, and resolution while meeting applicable Service Level Agreements (SLAs).

• Independently manage an assigned portfolio of discrepancies, credits, reconciliations, and related financial transactions while balancing priorities and established timelines.

• Monitor aging, proactively follow up on unresolved items, and escalate risks or barriers when appropriate.

• Maintain accurate documentation supporting discrepancy decisions and financial transactions while following established accounting policies, internal controls, approval requirements, and departmental procedures.

• Identify recurring billing issues, process breakdowns, and discrepancy trends and partner with appropriate stakeholders to support solutions that improve accuracy, efficiency, and the customer experience.

Who are you?

You are an analytical and detail-oriented problem solver who enjoys investigating financial and transactional issues and understanding why they occurred. You take ownership of your work, use sound judgment to determine appropriate next steps, and follow issues through to resolution.

You are comfortable researching unfamiliar situations, managing competing priorities, and collaborating with dealers, suppliers, and internal business partners. You produce accurate, well-documented work, are receptive to feedback, and look beyond individual transactions to identify recurring issues and opportunities for improvement.

Required qualifications and competencies:

• Associate's degree in Accounting, Finance, Business, or a related field, or equivalent relevant work experience.

• At least one year of experience in accounting, sales billing, accounts payable/receivable, claims processing, discrepancy resolution, financial operations, or a comparable analytical role.

• Experience researching and resolving financial or transactional discrepancies is preferred.

• Ability to investigate financial and transactional issues, analyze information from multiple sources, identify root causes, and determine appropriate resolution.

• Ability to take ownership of issues, determine appropriate next steps, follow through to resolution, and recognize when escalation is necessary.

• Ability to accurately review invoices, claims, purchase orders, statements, credits, and supporting documentation while following applicable financial controls and procedures.

• Ability to independently manage multiple priorities, aging items, deadlines, and service expectations in a high-volume transactional environment.

• Experience with accounting, billing, and operational systems. Experience with SAP, CRM, Dealer Facing Systems, or similar enterprise systems is preferred.

• Ability to communicate professionally with dealers, suppliers, and internal business partners and collaborate across functional areas to resolve complex issues.

• Demonstrates curiosity, adaptability, receptiveness to feedback, and initiative in identifying opportunities to prevent recurring issues and improve processes.

• Proficiency in Microsoft Excel, Word, Outlook, and other Microsoft Office applications used for financial analysis, tracking, documentation, and communication.

Ready for the next move?

You will have the opportunity to support financial operations across U.S., Canadian, and Export parts billing while developing expertise in discrepancy resolution, financial research, and cross-functional problem solving.

You will work in an environment that values accuracy, ownership, collaboration, continuous learning, and process improvement while partnering with dealers, suppliers, and teams across the organization to resolve complex financial issues.

Other considerations:

• Normal office environment.

• To qualify, applicants must be currently legally authorized to work in the United States and should not require, now or in the future, sponsorship for employment visa status.

At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth. For this position, the base pay is set at $45,500 - $56,200

annually, and where applicable, bonus eligible.  The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.

In addition to a solid package of compensation and benefits, plus you will enjoy:  

• Competitive medical, dental and vision insurance.

• Generous paid time off.

• Competitive matching retirement savings plans.

• Working environment where your safety, health and wellbeing come first.

• Focus on professional and personal development through Volvo Group University.

• Programs that make today’s challenging reality of combining work and personal life easier.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. ​We are passionate about what we do, and we thrive on teamwork. ​We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Group Finance contributes to realizing the vision of the Volvo Group by developing and providing a wide range of expert services from financial planning to accounting, business controlling, M&As, financial reporting and investor relations. With Volvo Group Finance you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.

Job Category: Finance

Organization: Group Finance

Travel Required: No Travel Required

Requisition ID: 34921

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Do we share the same aspirations?

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.

Nearest Major Market: Greensboro