Receptionist

Job Description

Job Description

Receptionist

Do you enjoy being the first friendly face people see and the calm, organized presence that keeps everything running smoothly?

At Willow Tree Post Acute, we are seeking a receptionist who is welcoming, dependable, and detail-oriented. This role is essential to creating a positive first impression for residents, families, visitors, and vendors while supporting daily front-desk operations in a skilled nursing environment.

If you enjoy helping others, staying organized, and being part of a team that truly cares, we would love to meet you.

• A meaningful role supporting residents, families, and staff

• Competitive hourly pay

• Supportive leadership and team environment

• Tapcheck – access your earned wages before payday

• A workplace culture built on respect, compassion, and teamwork

The Receptionist serves as the primary point of contact for the facility. This role is responsible for greeting visitors, answering phones, assisting with inquiries, and supporting administrative needs while maintaining a professional and welcoming environment.

• Greet residents, families, visitors, and vendors in a courteous and professional manner

• Answer and direct incoming phone calls appropriately

• Manage visitor sign-in and follow facility security procedures

• Assist with administrative tasks such as filing, copying, and data entry

• Communicate effectively with nursing, administration, and other departments

• Maintain confidentiality in accordance with HIPAA and facility policies

• Support a calm and organized front desk environment

• High school diploma or equivalent required

• Customer service or receptionist experience preferred

• Strong communication and interpersonal skills

• Ability to multitask and remain organized in a fast-paced environment

• Professional demeanor and reliability

• Basic computer and phone system skills

At Willow Tree Post Acute, every role plays a part in delivering excellent care and service. If you take pride in being helpful, professional, and welcoming, we encourage you to apply and become part of our team.