Lobby Bar Cocktail Server

The Global Ambassador

Savor your go-to handcrafted cocktail or discover a new favorite in the plush surrounds of the Lobby Bar, an intimate yet lively scene where the vibe is always on point. With sophisticated music featuring jazz trios and artist-in-residence nights every weekend, you'll feel the palpable sense that this is the place to be at our luxury Phoenix hotel.

Why The Global Ambassador

Competitive compensation

Comprehensive benefits available for team members working 25+ hours per week, including medical, dental, vision, and more

Paid time off eligibility for those working 32+ hours per week

A dynamic, fast-paced environment where passion for hospitality, teamwork, and excellence thrives

Who We Are

The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination.

Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire's Best New Hotels in the World and Cond Nast Traveler's Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.

What You'll Do

Know and follow all TGA policies & procedures

Welcome and greet guests

Make all guests feel comfortable and let them know you're there to personally take care of them

Know regular guests by name, their preferences and their needs

Inform guests of specials and menu changes

Make recommendations you genuinely feel your guests will enjoy

Answer questions about our food, beverages, and other restaurant functions and services

Take food and beverage orders from guests and enter orders in our point-of-sale system which relays orders to the kitchen and bar

Know and follow laws for serving alcohol

Deliver food and beverages from kitchen and bar to guests in a timely manner

Perform side work at the start and end of each shift as required by service station assignment

Own your station and maintain clean service areas make it a place where you would like to eat

Ensure a neat and clean station check table-tops, polish silverware, water glasses, and wineglasses, wipe bases, check floor, wipe windowsills, chairs, windows (smudge-free), check salt & pepper, candles and flowers

Monitor and observe guests dining experience

Ensure guests are satisfied with the food and service

Respond promptly and courteously to any requests

Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable)

Be ready and willing to assist fellow servers as situations arise

Be ready and willing to assist back servers with clearing and resetting tables

Thank guests for their visit and invite them to return

Participate in proactive communication to help avoid and solve operational, HR, and financial issues

Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor

Qualifications

Minimum of 2+ years like volume restaurant serving experience with a basic knowledge of dining room service procedures

Must be able to speak, read, write and understand the primary language(s) used in the workplace

Must have a great personality, desire to serve guests, and enjoy working as part of a team

Must be able to work in a standing position for long periods of time (up to 8 hours)

Must be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds

Must maintain a neat, clean and well-groomed appearance per TGA standards

Must follow safety procedures closely

Must be able to work on holidays and/or weekends

The Global Ambassador is an Equal Opportunity & E-Verify Employer. Proof of eligibility to work in the United States is required.

We use eVerify to confirm U.S. Employment eligibility. We run background checks on all new hires in this position.