US Customer Service & Experience Leader | Hybrid & AI
Socket.dev
Haypp Group in Arlington, VA seeks a Customer Service Manager to lead the US customer service strategy and digital transformation. You will build a scalable, customer-centric service organization reporting to the VP of Customer Retention, partnering across the business to improve outcomes and drive growth. This senior role combines operational expertise with a passion for innovation and technology, offering hybrid work with in-office days Tue-Thu. #J-18808-Ljbffr Socket.dev
- ...Scientist to lead advanced analytics and AI initiatives within the Statistics and Data... ...translate data into actionable insights. This hybrid, DC-based position requires U.S.... ...impact research across government and nonprofit clients, with #J-18808-Ljbffr Jobleads-USSuggested
- Jobs / Hybrid Lead AI Product Manager - Enterprise Healthcare Hybrid Lead... ...About the Role A healthcare services company in Arlington, VA is looking... ...s degree and over 5 years of experience. Responsibilities include... ...with competitive pay. Join us and make an impact in healthcare...SuggestedFull time
- ...technology consulting firm in Arlington, VA is seeking a Senior AI/ML Lead. This hybrid position involves leading advanced machine learning... ...a Bachelor's degree in a relevant field, over 3 years of experience in analytics, and strong programming skills in SQL and Python...Suggested
$180k - $230k
...located in McLean, VA, seeks a Lead AI/ML Software Engineer to serve as a technical leader. This role involves driving... ...candidate should have over 6 years of experience with production software systems.... ...work policy within the U.S. Join us to impact military and government...SuggestedRemote jobFlexible hours$119k - $160k
..., 2026 Full-Time Hybrid Locations Showing... ...provider of technology, AI, and data solutions... ...the unique experiences, cultures, and viewpoints... ...communities. With us, you can always... ...strategic insight, customer‑centricity, and executional... ...as a thought leader and trusted advisor...SuggestedFull timeLocal areaFlexible hours2 days per week3 days per week$120k - $140k
...served millions of customers through our... ...looking for a Customer Service Manager, US to lead our... ...exceptional customer experiences while driving operational... ...is a full-time hybrid role based in... ..., including AI, automation, self... ...a collaborative leader who builds strong...Full timeWork at officeLocal area- ...seeking a Principal Technical Consultant – Customer Success to lead post‑sales software... ...platform, driving digital transformation with AI solutions for enterprise clients. You will... ...at the HQ in McLean, VA, with up to 20% travel annually. #J-18808-Ljbffr Jobleads-US
$79.4k - $144.78k
...PenFed is hiring a (Hybrid) Manager, Voice... ...and senior leaders, as well as... ...Management and Member Service teams. As part... ...on key customer metrics utilizing... ...Effectively employ AI tools and... ...optimize member experience insights. Assist... ...network, placing us in the top 1% of...Work at officeLocal areaWorldwideRelocation$111.89k - $167.84k
...individuals who want to grow with us. If you want to be part of an... ..., compute and security, experience with IaC tools like Terraform... ...innovator of business and technology services. We serve 75% of the Fortune... ...providers of digital and AI infrastructure in the world. NTT...Temporary workWork experience placementFlexible hours$118.81k - $201.97k
...independently.This is a hybrid position based in our... ...+ years of progressive experience in public accounting and... ...advisory and technology services provider, but we’re not... ...Act. Candidate AI Usage PolicyAt ICF, we... ...instructed to contact us in advance at candidateaccommodation...Full timeContract workWork experience placement$124k - $168k
...Technical Account Manager Hybrid About Us At Cloudflare, we... ...properties for customers ranging from... ...normalized" problem and the AI-native curiosity to create... ...a seamless customer experience. As the eyes and ears... ...feedback to drive service improvements and future...Contract workTemporary workLocal areaFlexible hoursWeekend work- Circana is seeking a Director, Client Insights in Arlington, VA hybrid work location to advance client solutions using Circana data... ...analytics, with strong data translation skills and client-facing experience. This role offers a competitive salary and comprehensive benefits...Flexible hours
- ...ManagerControlUp is a leader in Digital Employee Experience (DEX), evolving... ...with agentic AI to deliver Autonomous... ...advisor and customer advocate, providing white-glove service to help enterprise... ...team spanning the US, EMEA, and Israel... ...Flexibility: We offer a hybrid model. We care...Shift work
- ...Customer Success Manager (CSM) At SAP... ...bring your best to us, and we'll... ...the professional experience to be ready to... ...understanding of AI fundamentals,... ...sales, customer service, and marketing... ...In general, our hybrid work setup... ...become a market leader in end-to-end business...Work experience placementWork at officeLocal areaRemote workWorldwideRelocation packageFlexible hours3 days per week
- CrossCountry Consulting is expanding its Accounting Advisory practice in the US. You will serve as a trusted partner, delivering tailored... ...a dedicated coach, in a collaborative environment that values AI-enabled solutions and ongoing learning. Requirements include a Bachelor...
$112.8k - $257k
...At a certain point, experience‑based system design... ...'ll translate your customer’s IT needs and... ...architects. As a technical leader, you’ll shape the... ...growth.Work with us and build the future... ...fraud.Candidate AI Usage PolicyAI is a... ...customer facility.Hybrid: If this position is...Full timeContract workPart timeWork at officeLocal areaRemote work- ...a difference with us.Mission Computing,... ...together supercomputing, AI services, secure lab and... ...MITRE build, experiment, and deliver. The... ...turns mission needs, customer demand, platform... ...workflows, cloud or hybrid platforms,... ...technical users, project leaders, platform teams, Enterprise...Work experience placementLocal area3 days per week
$112.94k - $188.24k
...want to grow with us. If you want to be... ...report using Enterprise Service Management tools... ...Government officials. Experience facilitating work... ...services leader, serving 75% of the... ...the world's leading AI and digital infrastructure... ...offer remote or hybrid work options, these...Temporary workRemote workFlexible hours- ...a difference with us.Mission Computing,... ...together supercomputing, AI services, secure lab and... ...MITRE build, experiment, and deliver. The... ...mission users, project leaders, platform teams,... ...Ability to work a hybrid schedule with a... ...leading complex, customer-facing AI enablement...Work experience placementWork at officeLocal area
- ...- ACTIVE IRS MBI Remote Type Hybrid Time Type Full time Description... ...seeks a motivated, career and customer-oriented Fraud Analytics Subject... ...candidate brings extensive experience analyzing fraud patterns and supporting... ...Elder Research, please email us at ****@*****.***...Full timeWork at officeLocal areaRemote work
- ...ACTIVE IRS MBI Remote Type Hybrid Time Type Full time... ...seeks a motivated, career and customer-oriented Senior AI/ML Lead to join our team in... ...deep technical expertise and experience deploying analytical models... ...Elder Research, please email us at ****@*****.***....Full timeWork at officeLocal areaRemote work
- ...Association seeks a Senior Business Analyst with deep Salesforce experience. You will drive discovery, create publication-quality process docs, and lead AI automation efforts across Sales Cloud and Service Cloud. You will articulate requirements with clear diagrams and...
$142.3k - $195.7k
...integrations while enabling AI-driven and agentic... ...development, developer self-service, and catalog-driven... ...field ~8+ years of experience as a senior architect or... ...working in multi-cloud or hybrid cloud environments... ...opportunities. About us About Humana: Humana...Full timeTemporary workWork at officeRemote workWork from homeHome office$17.69 - $22.28 per hour
...- $22.28 per hour Job Title: Area Customer Service Coordinator Summary: Join our team... ...with at least 12 months of relevant work experience Flexibility and adaptability to meet... ...passion and purpose, come create with us at Ricoh. We are a team of information...Hourly payWork experience placementWork at officeWorldwideFlexible hoursShift work$131.3k - $177.6k
...worldwide, enabling customers of all sizes to... ...business customers in US-West. We dive deep... ...frictionless cloud adoption experience. As a CSM, you are a thought leader with a strategic... ..., uncover AI use cases, establish... ...Why AWS?Amazon Web Services (AWS) is the world’...WorldwideFlexible hours$92.4k - $160k
...partner directly with Army leaders to demonstrate how AWS... ...selected be a US Citizen and currently... ...needs.• Engage daily with customers across staff offices,... ...approaches that connect AWS services to operational... ...ExperiencesAWS values diverse experiences. Even if you do not...Flexible hours- ...GEICO is seeking a senior AI governance leader based in Bethesda, MD, with a track record in risk management and regulatory compliance for AI/... ...governance, and continuous improvement in risk controls while enabling innovation and business growth. #J-18808-Ljbffr Jobleads-US
$151k - $314k
...Mylan Pharmaceuticals Inc. is looking for a Head of US Regulatory Affairs Advertising and Promotion in... ...scientific educational background and over 10 years of experience in Regulatory Affairs. The position follows a hybrid work model with an expected onsite presence three...3 days per week$86.8k - $198k
...senior technical leader who understands how... ...platforms, and AI-enabled development... .... Work with us as we shape systems... ...Have: 5+ years of experience with modern web frameworks... ...LLM or AI services into production... ...a Booz Allen or customer facility.Hybrid: If this position...Full timeContract workPart timeWork at officeLocal areaRemote work$86.8k - $198k
...experts while doing it.Join us. The world can’t wait.You Have: 7+ years of experience in cybersecurity3+ years... ...-scale secure cloud or hybrid architectures, and... ...prevent fraud.Candidate AI Usage PolicyAI is a part... ...person at a Booz Allen or customer facility.Hybrid: If this...Full timeContract workPart timeWork at officeLocal areaRemote work
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