Customer Service Associate

Part-Time (On-Call) Customer Services Clerk

Consider a new, rewarding career today as a Part-Time (On-Call) Customer Services Clerk with IST Management Services! Ideal candidates will be ready to grow their career in facilities and office services, and to take advantage of internal opportunities at IST Management for training and development toward advancement into full time and management roles.

The Opportunity:

This is an assignment based, part-time, on-call, direct hire role with IST Management Services, performing office services work 8 to 30 hours per week.

• Minimum assignment length is 8 hours with a 1-hour/30-minute lunch
• Assignment length may range from one day up to multiple weeks
• Accepting all assignments is not mandatory
• All locations will be centralized around the San Diego County, CA area, no more than one location per day
• Position will involve cross training for multiple functions and sites
• Dress code is business professional/casual based on responsibilities

Compensation: $16.90 - $16.90/hour

Schedule: Monday-Friday with hours ranging from 7:00 AM to 6:00 PM. No nights or weekends!

About Us:

IST Management is a business process outsourcing company. Founded in 1997, we have over 1,800 employees in 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support.

We've been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation's Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation's Department of Defense and have committed to Hiring Our Heroes' mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

Responsibilities:

This is an assignment based, part-time, on-call, direct hire role with IST Management Services working throughout the San Diego County Area. Work ranges from copier fleet maintenance to office work (Reception Desk Coverage, Printing, Scanning, etc.).

• Mail Operations - Sorting and processing incoming mail; preparing and posting outgoing mail
• Package Operations - Sorting, entering and delivering incoming packages; preparing and processing outgoing packages
• Copier Services - Handling incoming copy, scan, print and binding requests
• Corporate Hospitality - Taking ownership of environment presentation and assistance with catering and events
• Records Management - Scanning and physical filing
• Customer Service - Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Perform other tasks as assigned to uphold client and site needs

Qualifications:

Ideal candidates will have related experience and an interest in cross-training in a variety of operations.

• High school diploma or equivalent (GED) is required
• Knowledge of Microsoft Office and basic computer and Internet savvy
• Must have attention to detail and critically think through and resolve problems
• Reliable transportation to and from work
• Ability to lift up to 55 pounds on occasion
• Standing for long periods of time; significant walking

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at View email address on click.appcast.io.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.