Control Room Specialist

Control Room Specialist

Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can't wait, let's shape it together! REYNOLDS AMERICAN has an exciting opportunity for a Control Room Specialist in Tobaccoville.

The Control Room Specialist is responsible for monitoring, analyzing, and coordinating all activities related to production operations from the control room. This role ensures safe, efficient, and continuous plant operation by overseeing process equipment, responding to alarms, communicating with field operators, and supporting real-time decision-making. The position plays a key role in maintaining product quality, equipment reliability, and compliance with safety and environmental standards.

Your key responsibilities will include:

• Monitor plant equipment, process controls, instrumentation, automated systems, and safety systems from the control room, adjusting process parameters to maintain performance and product quality.
• Respond promptly to alarms, abnormal conditions, safety incidents, process deviations, and equipment malfunctions. Escalate incidents and coordinate troubleshooting with field operators and maintenance teams.
• Serve as the central communication point for operations, maintenance, leadership, and field teams. Dispatch field operators to perform manual checks, inspections, and adjustments as needed.
• Issue work notifications and accurately document operational changes, downtime, alarms, equipment status, safety events, near misses, process deviations, production batches, and process variations.
• Prepare shift reports and turnover documentation, including key operational events, to ensure seamless communication and continuity between teams.
• Comply strictly with OSHA, environmental, company safety policies, and established operating procedures.
• Identify opportunities to improve efficiency and reduce downtime. Participate in root cause analysis and corrective actions and recommend automation or procedural improvements.

What are we looking for?

• High school diploma or equivalent; associate degree or technical certification preferred.
• Experience in manufacturing, industrial operations, utilities, or process control.
• Strong computer skills, including familiarity with HMIs, SCADA, or PLC-based systems.
• Ability to prioritize and manage multiple tasks calmly in fast-paced environments while communicating effectively and working collaboratively.
• Experience in a 24/7 plant environment (e.g., chemicals, power, plastics, metals)
• Understanding of Lean Manufacturing or Continuous Improvement principles.

At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN. Collaboration and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues is what makes us stronger and best prepared to meet our business goals.

Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!

Reynolds American Inc. and its affiliated companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at View email address on click.appcast.io

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