Shared Services AR Analyst II

Job Description

Job Description

We are looking for an experienced Shared Services AR Analyst II to join a healthcare business services team in Florida. This contract opportunity with potential for a permanent role is ideal for someone who can manage complex secondary insurance receivables, investigate denials, and support accurate patient account resolution across a variety of non-Micare payer types. The role also contributes to front desk coverage, team support, and special projects while using multiple financial and patient accounting systems to maintain efficient operations.

Responsibilities:
• Manage accounts receivable activity for secondary insurance balances involving commercial plans, Medicare Advantage, Blue Cross, workers’ compensation, auto coverage, and other non-Medicare payers.
• Research aging accounts, evaluate claim status, and take appropriate follow-up actions to improve reimbursement and resolve outstanding balances.
• Review denied or rejected claims, direct issues to the appropriate workflow, and help drive timely resolution to reduce payment delays.
• Work across several internal platforms, including patient accounting and business office tools, to document account activity and maintain accurate records.
• Provide assistance at the front desk area by following office security procedures and supporting daily visitor-facing administrative needs.
• Contribute to onboarding support by guiding newer team members through processes, shadowing activities, and day-to-day workflow expectations.
• Partner with internal teams to address billing discrepancies, payer concerns, and account exceptions that affect collections performance.
• Support accounts receivable initiatives and special projects designed to improve operational efficiency and financial outcomes.• Experience in accounts receivable, medical billing, or healthcare collections with responsibility for payer follow-up and account resolution.
• Working knowledge of secondary insurance billing processes and non-Medicare payer categories, including commercial, workers’ compensation, auto, and managed plans.
• Ability to analyze denials, identify root causes, and coordinate corrective action within a centralized business office environment.
• Proficiency with accounting, ERP, CRM, or patient accounting systems used for billing, cash activity, and account documentation.
• Strong understanding of patient billing practices, balance follow-up, and reimbursement workflows in a healthcare setting.
• Effective communication skills with the ability to collaborate across teams and assist with front desk interactions when needed.
• Organized and detail-oriented approach to managing multiple accounts, priorities, and deadlines in a fast-paced environment.