Training Specialist

Training Specialist

The Training Specialist will develop and administer training programs for assigned regional offices while acting as a liaison between training and RO management. The specialist will serve as the primary orientation, onboarding, and site training coordinator while also maintaining certifications and records. Will oversee LMS administration and may be involved with additional training programs as they evolve. Training Specialist responsibilities include communicating with managers to identify training needs and mapping out development plans for teams and individuals. Will frequently work with management and the Training and Development Director for training concepts and program buildout and assists with identifying employee and staff training requirements and development requests.

Essential Job Duties and Responsibilities:

• Coordinate new hire onboarding activities with other involved departments, such as Safety, for timeframes and/or duration of onboarding. Present Day 1 Orientation information to new hires.
• Oversee and manage training projects and initiatives specific to regional office needs; monitor existing and new programs for effectiveness.
• Oversee the Entry Level Driver Training programs, including evaluating candidates for interest / level of commitment and qualifications for entering the program.
• Create tracking information for certifications required for certain positions; maintain records and database(s) for in-process and attained certifications. Disseminate certification information as requested and within company / customer protocols.
• Administer LMS (learning management systems) to include tracking assigned training or inviting users to attend voluntary and mandatory training sessions.
• Assist in the design, coordination, scheduling, and implementation of a variety of training programs for corporate personnel.
• Obtain or produce appropriate training materials or presentations; maintain a system of organization and records for each regional office.
• Coordinate Day 1 Orientation between local regional offices; travel to local area locations for the effective and efficient conduct of Orientation.
• Schedule appropriate and necessary training for employees and communicate training needs to instructors. Facilitate a mentorship program and follow up with mentors and mentees.
• Perform all other duties as necessary or as assigned.

Minimum Qualifications (Experience, Skills, and Education):

• Bachelor's degree in education, Training, Human Resources, or related field necessary.
• Five (5) years of experience as a Training Specialist or similar role.
• Five (5) years of experience designing training programs and curriculums that include program effectiveness considerations.
• Demonstrated ability in training techniques that are geared toward individual and group training efforts.
• Five (5) years of experience administering learning management software; ability to guide others on software utilization helpful.
• Highly proficient with MS Office, including PowerPoint, Outlook, and Excel, and use of a Windows-based operating system.
• Strong organization and planning skills; maintain current and relative materials, topics, and records for training.
• Ability to convey complex or technical information and concepts across all levels of staff and understanding; interpret and explain information meaning and uses to others.
• Excellent oral and written communication skills; able to speak or present in-person information individually or to groups; possess a good understanding of the English language, including the meaning and spelling of words.
• Demonstrates active listening skills and encourages great work-related relationships.
• Must be self-directed and self-motivated; able to manage own time efficiently and encourages this with others.
• Ability to analyze information, make determinations, problem-solve, and positively influence others.
• Keep accurate and legible records, in English.
• Skilled in obtaining information and recognizing developmental needs.
• Can follow instructions / directions; comfortable with and accepting of constructive feedback.
• Possess a valid driver's license, be insurable, and is willing and able to travel locally between regional offices on a frequent basis.

Physical Requirements and Working Conditions:

Most work is in a normal indoor, climate-controlled environment. The Training Specialist will stand frequently (at times for long durations), sit frequently, utilize senses involving sight, touch, and audio; will use speech and verbal communication skills. Will work with mouse, keyboard, and general office equipment. Occasional work in a non-climate-controlled environment, outdoors, or on uneven terrain. May lift and/or move items weighing 20+ pounds.

Additional Requirements:

Work with a Top-of-Mind Awareness for the safety of yourself and everyone at the job site. Must be able to work in a high functioning team environment. Display the highest levels of honesty, integrity, and professionalism. Take pride in your work and in the company. Communicate openly and strive for peak performance in daily tasks. Know and deliver the quality service MEI's customers have come to expect.

Disclaimer: This job description is intended to summarize the type and level of work performed by a Training Specialist, and is not an exhaustive list of all duties, responsibilities, and/or requirements. MEI reserves the right to change or modify this job description or the essential duties of the job, as necessary.

MEI is an Equal Opportunity, M/F/Disabled/Vet Preferred Employer.