Director, Accounts Payable

The Director, Accounts Payable is responsible for all aspects of the Accounts Payable operation, including projects, performance to benchmarks, interface management, and all sub-processes. The Director, Accounts Payable is the face of the Accounts Payable Department for Inova. High level communication skills, presence, and engagement are critical. This role establishes strategic and collaborative methods while maintaining a strong financial control environment as well as establishing and maintaining Inova's accounts payable policies and procedures. The Director, Accounts Payable provides leadership and guidance to the Accounts Payable team, while building strong relationships with process and functional leaders across the organization. This role involves a high degree of customer orientation to meet the needs of internal customers and business partners. This role is responsible for the overall quality of service delivery from Accounts Payable to the organization and acts as an escalation point to resolve operational concerns or issues in a timely manner.

• Develops and implements strategic guidelines, procedures, and processes.
• Establishes department goals and monitors the health of the payables function through the creation and monitoring of reports and key performance indicators.
• Identifies opportunities to improve systems, workflow, and procedures. Works in collaboration with other departments and cross-functional teams to implement identified changes to improve processes.
• Develops and maintains relationships with senior leadership, customers, and other company departments to ensure positive interactions, resolutions, and outcomes of inquiries and issues.
• Directs activities to ensure systems and controls are in place as outlined in policy and procedure manuals. Meets established daily, weekly, and monthly deadlines.
• Ensures resolution of escalated internal and external customer issues, delegating to Accounts Payable team members, as appropriate.
• Directs the Accounts Payable team's activities to ensure compliance with accounting principles and local/state/federal regulations, while also adhering to Inova's policies and procedures.
• Collaborates with other Accounting Department leaders to support the work of internal and external auditors by providing requested information, documentation, and analyses as needed
• Mentors, coaches, and holds team members accountable through orientation, training, the establishment of objectives, communication of policies and rules, and constructive discipline; builds morale and motivation.
• Directly supports the Corporate Controller and participates in the formation of new policies and procedures while ensuring adequate financial controls to protect against fraud.
• Responsible for vendor master file maintenance, including oversight of vendor setup process (including 1099s and 1042s) and ongoing maintenance, timely and accurate processing of vendor invoices including expense and merchandise, disbursements and payment processing (check/wire/ACH), and rebates and allowances, as needed.
• Monitors the invoice processing activities, and proactively manages any issues impacting the accuracy or timeliness of vendor payments.
• Ensures that all documentation, process flows, desktop procedures, policies, procedures, and control documentation, are accurate and complete and maintained in accordance with Inova policy.
• Manages monthly closing of Accounts Payable and posting of month-end information.
• Supports continuous improvements in the functions and business by providing subject matter expertise on business requirement definition, process design, implementation of process and organizational changes, and timing of impacted processes across all teams
• Continually trains and educates self and staff on fraud prevention and implements proactive fraud prevention tools and techniques.
• Serves as subject matter expert for the Accounts Payable ERP (Enterprise Resource Planning) system and other related or interfacing systems. Assists with maintenance and upgrades to the accounts payable module of the financial system.
• Ensures compliance with all policies and procedures of Inova.

• Oversees assigned department or functional area to ensure it is performing effectively, which may include but is not limited to, preparing and implementing business strategy to achieve the organization's goals, ensuring legal compliance, communicating and collaborating with stakeholders, managing employment decisions and contributions of supporting team members, and managing departmental budget and fiscal success.

• Experience - 10 years accounts payable within a large, distributed and/or complex company environment -3 years experience leading, mentoring, and managing multi-location teams
• Education - Bachelor's Degree
• Schedule: This role is eligible for remote work for candidates residing in VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, and WV. While remote, onsite presence will be required

Preferred Requirements:

• Demonstrated experience as a proponent of artificial intelligence and automation technologies, with a track record of leveraging AI-driven tools (e.g., AP automation, intelligent invoice processing, or workflow optimization) to improve efficiency, accuracy, and scalability within finance or shared services operations.
• Experience working in a large, complex organization with multiple legal entities, including demonstrated ability to manage or support cross-entity financial processes, reporting structures, and compliance requirements in a matrixed environment.
• Prior healthcare industry experience strongly, ideally within an integrated health system.