Event Sales Coordinator

Event Sales Coordinator

The Event Sales Coordinator is responsible for supporting and assisting the role of Events Sales Manager in planning and helping to execute all private dining and large party events. They are responsible for the initial sales leads that come into the store including TripleSeat (event booking software) and telephone inquiries. The Event Sales Coordinator is responsible for the organization of booking documents and closing of all event sales, gathering weekly BEO for manager meetings and creating floor charts for upcoming events. The Event Sales Coordinator will also develop and maintain business relationships inside and outside of the restaurant by participating in offsite store sponsored events when the Event Sales Manager is not available.

Benefits: Medical insurance benefits available for hourly workers who average 30 hours per week. 401k available for employees 21 years or older after 1 year (12-month period with 1,000 hours of service). Multiple pathways for growth and development with encouraged opportunity to be promoted into Management and other leadership roles.

Essential Responsibilities:

• Close event financials from the previous days/weekend
• Ensure the accuracy of all booking documents and place in events binder
• Send follow up emails to guests to get feedback and promote future bookings
• Triple Seat events in OpenTable to ensure continuity
• Send follow up emails and calls to guests who have not finalized booking or are missing essential booking documents and details
• Gather BEO and menus for weekly operations team meeting for the booking of all parties under 20 in the main dining room
• Responsible for the initial response of all leads that come through on TS
• Assist in site tours when Sales Manager is not available
• Assist in event bookings of larger parties when Event Sales Manager is not available

Skills and Requirements:

• High school diploma or GED
• Experience in the hospitality or customer service
• Excellent organizational, and planning skills in a high volume environment
• The ability to anticipate problems and make contingency plans
• Great interpersonal and communication skills
• A charming demeanor and positive attitude
• Flexible and approachable
• Strong leadership qualities
• High energy and upbeat

We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.