Technical Project Manager

Job Description

Job Description

Company Overview

At Waterfall Bank, white-glove service and a seamless customer experience are at the heart of everything we do. We care deeply about clients, foster a collaborative team environment, and are energized by innovation and continuous improvement. We are future-focused, detail-driven, and motivated to raise the bar every day.

Position Summary

The Technical Project Manager – Banking leads complex, enterprise-level technology and business transformation initiatives across Waterfall Bank. Reporting to the Chief Operating Officer, this role owns end-to-end delivery of high-impact projects involving core banking platforms, digital banking, payments, data integrations, infrastructure, cybersecurity, and fintech partnerships. The position translates business and regulatory requirements into actionable plans, coordinates internal and third-party teams, manages dependencies and risk, and delivers measurable results while maintaining the Bank’s standards for security, compliance, operational resilience, and client service.

Key Responsibilities

• Lead the full project lifecycle for strategic banking technology initiatives, from business case and discovery through requirements, design, implementation, testing, deployment, stabilization, and closure.
• Develop project charters, integrated work plans, milestones, budgets, resource plans, RAID logs, decision registers, and executive status reporting; establish measurable outcomes and acceptance criteria.
• Manage complex implementations and enhancements involving core banking, digital and mobile banking, treasury management, ACH and wire payments, loan systems, customer onboarding, and enterprise applications.
• Coordinate technical integrations among internal platforms, vendors, fintech partners, APIs, data feeds, and third-party service providers; manage interfaces, dependencies, and data migration or conversion activities.
• Partner with IT, Information Security, Operations, Compliance, BSA/AML, Risk, Finance, Lending, and business owners to ensure solutions meet operational, regulatory, security, and customer requirements.
• Lead vendor selection and implementation workstreams, including due diligence support, statements of work, deliverables, timelines, service expectations, issue resolution, and contract-related project commitments.
• Oversee requirements traceability, solution design reviews, system integration testing, user acceptance testing, defect remediation, cutover planning, rollback readiness, and post-launch validation.
• Embed information security, access controls, data privacy, change management, business continuity, and third-party risk requirements into project planning and delivery.
• Identify and escalate schedule, budget, scope, technology, regulatory, and operational risks; recommend options, trade-offs, and corrective actions for timely executive decisions.
• Facilitate steering committees, cross-functional workshops, project governance, and communication with executives; provide concise, transparent updates on progress, risks, costs, and decisions needed.
• Coordinate organizational change management, training, procedures, operational handoffs, and adoption measures to ensure sustainable implementation outcomes.
• Support innovation initiatives involving modern payment infrastructure, automation, digital identity, tokenization, and emerging financial technologies as approved by Bank leadership and applicable governance.
• Maintain complete project documentation and evidence supporting internal audit, regulatory examinations, and management oversight.
• Continuously improve project management standards, delivery methodologies, reporting tools, and portfolio prioritization practices.
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business, Finance, or a related field; equivalent directly relevant experience may be considered.
• At least 8 years of progressively responsible project management experience, including significant ownership of complex technology implementations in banking or regulated financial services.
• Demonstrated delivery of cross-functional, multi-vendor projects involving banking applications, system integrations, digital channels, payments, or core platform transformations.
• Strong working knowledge of software delivery lifecycles, Agile and waterfall methods, system testing, implementation controls, and technical dependencies.
• Experience managing project budgets, timelines, vendors, executive stakeholders, risks, and change requests.
• Working knowledge of bank operational controls, data protection, information security, third-party risk, and regulatory expectations relevant to technology change.
• Advanced proficiency with project planning, collaboration, reporting, and productivity tools; excellent written and verbal communication skills.

Preferred Qualifications

• PMP, PgMP, PMI-ACP, Scrum, or comparable project management certification.
• Experience with core banking conversions, digital banking modernization, treasury/payments systems, API integrations, cloud platforms, or enterprise data initiatives.
• Experience delivering technology projects within an FDIC-insured community or commercial bank.
• Familiarity with FFIEC guidance, vendor risk assessments, cybersecurity control frameworks, and business continuity or disaster recovery planning.
• Experience working with fintech partners and emerging payment or digital-asset infrastructure within approved risk and compliance frameworks.