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IT Service Dispatch Lead (On-Call & After-Hours)

Htspc

Heritage Technology Solutions in Crestwood, IL is seeking a Service Desk Dispatcher to maximize utilization of internal and field resources through daily dispatch of service requests. You will act as the single point of contact for clients and coordinate engineers for remote or onsite support. Responsibilities include intake of service requests, scheduling via the ConnectWise portal, monitoring time entries, and communicating incident progress to clients. #J-18808-Ljbffr Htspc

Vacancy posted 3 days ago
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