Desktop Support Specialist
$34k - $64kHCLTech
This range is provided by HCLTech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $34,000.00/yr - $64,000.00/yr Direct message the job poster from HCLTech Job Description Welcome and greet customers into the Tech Lounge and be ready to provide best in class customer service experience and support You will diagnose IT issues on the spot and offer solutions to quickly get users up and running with minimum downtime. Work with Tech Lounge team to ensure scheduling and calendar is at a steady run rate Provide customers with training and advice on DB related technologies and updates during service visit Diagnose and resolve IT issues onsite or remote for customers with appointments or walk-ins at the Tech Lounge Educate and share with customers on new technology and processes to enhance technology adaption Provide customers with training and advice on Deutsche Bank related technologies and updates during service visits Utilise Service Now to record and track all incident related to service calls and appointments Your skills and experience Strong people skills and a knack for problem solving Excellent communication skills, both written and spoken Excellent time management skills and can make decisions quickly Previous experience supporting Investment Banking/financial environment is an advantage Knowledge of financial applications and MS Office suite of products Experience in customer service/support, client services, production support or technical support role working knowledge of Microsoft product such as O365, Teams, Windows OS 10/11. working knowledge of Windows OS 10/11, Apple Mac, and Mobile device (Apple, Android) Strong technical skills related to desktop, mobile, End User compute environment. Compensation and Benefits A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to View email address on click.appcast.io for investigation Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at HCLTech by 2x Inferred from the description for this job Medical insurance, Vision insurance, 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Desktop Support Specialist” roles. Durham, NC $60,000.00-$70,000.00 2 weeks ago Raleigh, NC $70,949.00-$75,000.00 2 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
- ...Desktop Support Specialist Raleigh, NC (Onsite) This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support required for the...SuggestedWork experience placementWork at officeLocal area
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$22 per hour
...expertise in network systems and possess strong technical skills to support our organization's network infrastructure. Duties: -... ...Qualifications: - Proficiency in Windows OS - Experience with desktop support and software troubleshooting - Knowledge of firewall,...Hourly payNight shift- ...professional who thrives on solving problems, building trust, and delivering a positive patient experience. In this role, you will support patients, caregivers, healthcare providers, and clinic personnel within a virtual pharmaceutical contact center environment. You will...Work at officeRemote workFlexible hours2 days per week3 days per week
- ...professional who thrives on solving problems, building trust, and delivering a positive patient experience. In this role, you will support patients, caregivers, healthcare providers, and clinic personnel within a virtual pharmaceutical contact center environment. You will...Work at officeLocal areaRemote workFlexible hours2 days per week3 days per week
- ...Location 910 West Williams Street, Apex, NC, 27502, United States Job Category Non-Clinical Employee Type Full-Time Patient Support Specialist Opportunity in the Triangle Region EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive...Full timeWork at officeLocal areaMonday to Friday
$22 - $24 per hour
...Peer Support Specialist – Cary, NC Arise Collective is seeking a compassionate and resourceful Peer Support Specialist to support individuals navigating reentry and recovery. This role centers on building trust, modeling resilience, and promoting self‑agency through trauma...Hourly payPart timeTrial periodFlexible hoursWeekend workAfternoon shift- ...Desktop Support Manager Arete Technologies, Inc. offers a set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus...Temporary workWork at officeLocal areaWorldwide
- Syneos Health is hiring a patient-focused professional in Apex, NC to support patients and healthcare providers within a hybrid work environment. You will respond to inquiries via various communication channels and build relationships with patients and their caregivers....Flexible hours
- Syneos Health, Inc. is seeking a patient-focused professional to join their team in Morrisville, NC. This hybrid role involves supporting patients and healthcare providers in a virtual contact center. The ideal candidate will have strong customer service experience, the...Remote jobFlexible hours
- Kintura in Cary, NC, is seeking an Events and Catering Assistant responsible for planning, coordinating, and executing various events. This full-time role requires strong organizational and communication skills to ensure memorable experiences for residents. Ideal candidates...Full timeFlexible hoursWeekend work
- The Valley Day School in Morrisville, NC, is seeking a committed Behavior Support Professional who will assist with the implementation of the Positive Behavior Incentive System (PBIS). This role is critical in supporting students with challenging behaviors and working closely...Hourly payFull time
- ...and have the ability to make customers feel like your friend. In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patients, caregivers, healthcare providers...Work at officeLocal areaRemote workFlexible hours
- Syneos Health in Cary, NC, is seeking a Customer Service Representative to provide support in a virtual pharmaceutical contact center. This hybrid role allows flexibility to work remotely 3 days per week and onsite for 2 days at the Morrisville office. The candidate must...Remote jobWork at officeFlexible hours3 days per week
- Wake County Public School System is seeking a Clerical Assistant to support office and school activities with general clerical duties, customer service, and confidential handling of information. The role requires strong Microsoft Office and Google Apps skills, excellent...Work at officeMonday to FridayAfternoon shift
- Syneos Health/ inVentiv Health Commercial LLC is looking for a patient-focused professional to support patients and healthcare providers within a hybrid contact center role based in Cary, NC. In this position, you will provide compassionate communication to inquiries and...Remote job
- ...inVentiv Health Commercial LLC is seeking a patient-focused professional for a hybrid role based in Cary, North Carolina. You will support patients and caregivers in a virtual pharmaceutical contact center, providing accurate and empathetic assistance across multiple channels...Remote jobFlexible hours
- ...United States Job ID: 16547-OTHLOC-CE7wYfwZ As a patient‑focused professional, you will provide timely, accurate, and empathetic support to patients, caregivers, and healthcare providers in a virtual pharmaceutical contact center. You will be the key point of contact...Remote workFlexible hours2 days per week3 days per week
$25 - $30 per hour
Job Title: Purchasing Support Specialist (Supply Chain) Location: Cary, NC (Hybrid - 4 days onsite, 1 day remote) Start Date: ASAP Job Type: Contract (3 months) Pay Rate: $25-$30/hr Keywords: Purchasing, Procurement, Supply Chain, ERPJobs, PurchaseOrders, InventoryManagement...Contract workImmediate startRemote work- HD Supply is seeking a Delivery Assistant in Morrisville, North Carolina. The successful candidate will assist delivery drivers with customer orders, including loading/unloading products and ensuring safety protocols are adhered to. Candidates should have a strong knowledge...
- Syneos Health Commercial Solutions is seeking a patient-focused professional for a role that involves supporting patients and healthcare providers in a virtual pharmaceutical contact center. This position offers a flexible hybrid work model, allowing you to work remotely...Remote jobFlexible hours3 days per week
- Syneos Health Commercial Solutions is looking for a patient-focused professional in Morrisville, NC to provide support in a virtual pharmaceutical contact center. You will assist patients, caregivers, and healthcare providers, ensuring timely and empathetic communication...Remote jobWork at officeWork from home2 days per week3 days per week
- Syneos Health, Inc. is looking for a patient-focused professional in Morrisville, NC to support patients and healthcare providers in a hybrid contact center role. You will respond to patient inquiries, resolve concerns, and build strong relationships through effective communication...Remote jobFlexible hours
- ...seeking a patient-focused professional for a hybrid role in Cary, NC. The position involves resolving patient concerns, providing support through various channels, and adhering to regulatory standards within a virtual pharmaceutical contact center. The ideal candidate...Remote jobFlexible hours
- Syneos Health, Inc. is hiring for a customer support role based in Cary, NC. This position involves providing inbound support in a virtual pharmaceutical contact center. Responsibilities include responding to customer inquiries, building rapport with patients, and maintaining...Flexible hours
$27k - $41k
Young World Physical Education is seeking a full-time Teacher Assistant in Apex, North Carolina. The ideal candidate will support teachers and work with students, ensuring they have the necessary materials for classes and helping to maintain records of their progress. Qualifications...Full time- ...from Apex, NC. Your responsibilities will include responding to patient inquiries, building relationships, and providing empathetic support in a pharmaceutical contact center. Ideal candidates have 1-3 years of customer service experience, bilingual skills in Spanish and...Work at officeRemote work3 days per week
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