Director, CX AI Delivery - Global Impact Leader

$15 per hour

TELUS Digital

TELUS Digital is seeking a Director, CX AI Delivery to lead delivery of complex contact center and AI programs. You will manage a portfolio around $15–20M in revenue, guiding delivery, product, and engineering leaders, and stabilizing programs when needed. The role blends delivery rigor with an AI-first lens to drive measurable CX outcomes. You will oversee a global, multidisciplinary team, work with CCaaS and AI platform partners, and be a trusted advisor to client executives.

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Vacancy posted 2 days ago

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