Client Service Representative

Job Summary: Pacific Rise Co is seeking a professional and customer-focused Client Service Representative to join our Detroit, MI team. This role is responsible for providing exceptional support to clients, managing service-related inquiries, maintaining accurate records, and helping ensure a positive customer experience. Key Responsibilities Resolve client concerns promptly and elevate issues when necessary Process service requests and maintain detailed client records Coordinate with operations and administrative teams to support client needs Follow up on outstanding inquiries and service matters Assist with account maintenance and documentation tasks Ensure compliance with company service standards and procedures Support additional administrative responsibilities as assigned Qualifications: High school diploma or equivalent required Strong verbal and written communication skills Excellent interpersonal and problem-solving abilities Proficiency with Microsoft Office and basic computer applications Strong organizational and multitasking skills Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with company match Employee training programs #J-18808-Ljbffr Pacific Rise CO