Service Manager

Service Manager

Hamlin House | JF Restaurants Orlando, FL | Full-Time JF Restaurants is seeking a passionate, hands-on

Service Manager

to join the team at Hamlin House, an exciting new hospitality destination in Orlando's SoDo neighborhood. Florida-inspired and redefining the social and racquet club experience, Hamlin House spans more than 28,000 square feet of indoor–outdoor space, featuring premium pickleball courts, curated cultural experiences, and a vibrant food and beverage program led by Chef John Fraser and JF Restaurants. Here, exceptional cuisine, meaningful connection, and sport come together to create a life beyond the lines. We are looking for a hospitality professional who thrives in a dynamic environment, leads by example, and takes pride in developing teams and delivering memorable guest experiences. What You'll Do

Oversee daily front-of-house service, ensuring exceptional hospitality and operational consistency.

Lead and support the service team through active floor presence, coaching, and clear communication.

Partner with culinary and beverage leadership to deliver a seamless guest experience.

Maintain high standards of service, presentation, cleanliness, and organization.

Manage guest feedback, special requests, VIP experiences, and service recovery.

Assist with scheduling, labor management, training, and employee development.

Lead pre-shift meetings and reinforce service standards and operational procedures.

Foster a positive, professional, and accountable team environment.

What We're Looking For

Previous management experience in upscale dining, hospitality, private clubs, or a comparable environment.

Strong knowledge of restaurant operations, food and beverage service, and guest relations.

A hands-on leader with excellent communication and team-building skills.

Strong attention to detail and the ability to manage multiple priorities.

A genuine passion for hospitality, team development, and creating memorable experiences.

Open availability, including evenings, weekends, and holidays.

Join JF Restaurants and help us create a life beyond the lines at Hamlin House. JF Restaurants are an equal opportunity employer.