Housing Operations Manager

Job Title: Housing Operations Manager

Organization: Boise City / Ada County Housing Authorities (BCACHA)

Type: Full-Time, in-office; four 10-hour shifts (Monday–Thursday)

Location: 1001 S. Orchard St., Boise, Idaho 83705

Reports To: Executive Director

Salary: Starting at $81,211

Position Summary

BCACHA is seeking a Housing Operations Manager to lead and oversee housing program operations across Public Housing, Section 8 New Construction, and Affordable Housing.

This senior staff role is responsible for ensuring programs run efficiently, remain compliant with HUD and regulatory requirements, and deliver high-quality, resident-focused services. The Housing Operations Manager will lead staff, streamline operations, and work closely with internal teams to support occupancy, compliance, and overall program success.

Key Responsibilities

• Lead, supervise, and support housing program staff

• Oversee daily program operations, performance, and workflows

• Ensure compliance with HUD regulations and agency policies

• Monitor occupancy, leasing activity, and program utilization

• Support resident relations and resolve complex issues

• Collaborate with Maintenance, Finance, and Compliance teams

• Assist with budgets, reporting, and program oversight

• Prepare for and supports external audits, reviews, and monitoring activities

• Represent the agency in public forums such as community meetings, vendor solicitations, legal proceedings and conferences.

Qualifications

Required

• Experience in public or affordable housing program management

• Strong knowledge of HUD programs and regulations

• Supervisory experience

• Strong problem-solving, and organizational skills

• Exceptional written and verbal communication skills

Preferred

• Experience with a Public Housing Authority

• Experience with Yardi or similar software systems

• Experience with audits or compliance reviews

License/Certification:

Driver's License (Required)

Benefits and perks:

• 4-day work weeks

• Health insurance (employee coverage as low as $10 per month)

• Dental and vision insurance

• Participation in PERSI (Public Employment Retirement System of Idaho)

• 13 paid holidays per year

• Paid vacation and sick time

• Employee Assistance Program

Work Location:

• This is a full-time, in office position based at 1001 S Orchard St, Boise ID 83705

• Travel may be required for meetings, training, or conferences

• The role may require additional hours during peak periods

How to Apply:

To apply, submit an application, resume, and cover letter to 1001 Orchard Street, Boise, ID 83705, or email to View email address on click.appcast.io. Applications can be obtained from under the "About Us" tab and then under "Careers," or from our office at 1001 Orchard Street, Monday - Thursday between the hours of 10:00 AM and 5:30 PM.

A background check and pre-employment drug test are required prior to hire.

Equal Opportunity Employer:

BCACHA is an Equal Opportunity Employer. We encourage applicants from diverse backgrounds to apply.