Veterinary Receptionist

Job Description

Job Description

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• Paid time off
• 401(k) matching
• Free food & snacks
• Opportunity for advancement
• Training & development

Veterinary Receptionist

Brookhurst Animal Medical Center – Anaheim, CA

Are you a people person who genuinely enjoys helping others?

Brookhurst Animal Medical Center is looking for a friendly, organized, personable, and creative veterinary receptionist to join our team!

We are a privately owned veterinary practice that takes pride in practicing high-quality medicine while creating meaningful relationships with our clients and their pets. We are looking for someone who doesn't just want to work at a veterinary hospital, but wants to become an important part of our team and make a difference in the experience our clients have.

We have amazing clients, and we believe that working in veterinary medicine can be incredibly satisfying. Every day gives you the opportunity to help pets and their families, build relationships, solve problems, and be part of something meaningful.

What Makes Brookhurst Exceptional?

At Brookhurst Animal Medical Center, we believe veterinary medicine is about more than treating an animal. It's about taking care of the entire family.

We take the time to build relationships with our clients and make sure they understand the care their pets are receiving. We believe in:

• Building genuine relationships with our clients
• Taking the time to make sure clients understand their pet's medical care
• Practicing with integrity and honesty
• Providing high-quality medicine
• Always being eager to learn and improve
• Working together as a collaborative team
• Treating our clients and their pets with compassion and respect
• Creating a positive experience for both clients and staff

We want our receptionist to embrace these same values.

The Person We Are Looking For

We are looking for someone who is:

• Personable and friendly – you genuinely enjoy talking with people
• Organized and detail-oriented
• A creative thinker who can come up with ideas and solutions
• Comfortable communicating with clients in person and on the phone
• Someone who enjoys building relationships with clients
• A team player who enjoys collaborating with coworkers
• Willing to take initiative and help wherever needed
• Eager to learn about veterinary medicine
• Reliable, responsible, and professional
• Someone who understands that the little things can make a big difference in a client's experience
• Someone who enjoys being part of a friendly, supportive workplace

Job Responsibilities

As a veterinary receptionist, your responsibilities will include:

• Greeting clients and their pets in a warm and welcoming manner
• Answering phones and assisting clients with questions
• Scheduling appointments and managing the appointment schedule
• Checking clients in and out
• Processing payments and invoices
• Communicating with clients regarding appointments, medications, records, and other needs
• Making an effort to learn and remember our clients' names
• Building strong, lasting relationships with clients
• Communicating with the veterinary team to ensure clients receive accurate information
• Collaborating closely with other receptionists and the entire hospital team
• Keeping the reception area organized and welcoming
• Helping maintain an efficient front-desk workflow
• Learning about veterinary services, medications, preventative care, and hospital protocols
• Assisting with client education and making sure clients understand their pet's care
• Handling client concerns professionally and working with the team to find solutions
• Looking for ways to improve the client experience
• Helping wherever needed to support the hospital and our team

Our Team

We have a friendly and collaborative staff who genuinely work together. We believe that a good workplace is one where everyone supports each other and contributes to the success of the team.

We are also big believers in taking care of our employees. Our breakroom is stocked with meals, snacks, and drinks for the team to enjoy.

We are a privately owned practice, which allows us to focus on providing high-quality medicine and creating the type of workplace and client experience we believe in.

Our Schedule

Our hospital is open Friday-Tuesday and we are closed Wednesday and Thursdays.

We are conveniently located in Anaheim, just down the street from Disneyland!

Why Veterinary Medicine?

Veterinary medicine is challenging, but it is also incredibly rewarding. You get to help people during some of the most important moments in their lives, care for animals who cannot speak for themselves, and develop relationships with clients who trust you with their beloved pets.

If you are someone who enjoys people, animals, teamwork, learning, and making a difference, we would love to meet you!

Join Our Team

If you are an organized, creative, personable person who wants to work somewhere that values relationships, integrity, teamwork, learning, we encourage you to apply.

Brookhurst Animal Medical Center
Anaheim, California
Privately Owned • High-Quality Medicine • Friendly Team • Amazing Clients