Lead Mitigation Technician

Benefits Competitive salary Free uniforms Opportunity for advancement Paid time off Training & development Lead Mitigation Technician Reports To: Project Manager / General Manager Location: Paul Davis Restoration of Downriver Detroit Job Type: Full-Time | Field-Based | On-Call Rotation Required Primary Goal Own the successful execution of all emergency mitigation services: Water, fire, mold, and storm damage, by leading the field team, coordinating response, and setting the standard for technical excellence, documentation, customer communication, and compliance with insurance and industry requirements. This role exists to ensure jobs start strong, are executed correctly, and finish right, especially under pressure. Mitigation is the core of this position. Everything else supports it. What We’re Looking For This is not a basic technician role. We are looking for someone with real-world mitigation experience who wants to grow into (or continue growing in) a field leadership role inside a startup environment . You are comfortable being the person who shows up when things are messy, urgent, and inconvenient. You understand that emergency mitigation means strange hours, difficult conditions, and sometimes doing work that isn’t “clean” or glamorous. You take initiative without being told, but you also understand that restoration is a regulated industry. Insurance requirements, IICRC standards, and company processes matter, even when they differ from how things were done elsewhere. If you want to help build something , not just clock in, you’ll thrive here. What You’ll Do Respond quickly to new emergency losses and lead on-site mitigation work Perform inspections, demolition, moisture mapping, extraction, and equipment setup Ensure proper containment, PPE use, and safety procedures (yes, including Tyvek suits and difficult environments) Maintain accurate and timely field documentation (DASH, Xactimate, Docusketch, or similar) Coordinate with ownership and other leads when scope, documentation, or carrier requirements impact job execution Lead and train mitigation technicians, delegate tasks, and set quality standards Participate in an on-call rotation for after-hours emergency response Assist with post-mitigation cleaning, contents handling, or estimating as needed How You’ll Lead (Important) You are expected to take ownership and act decisively in the field You must be comfortable collaborating with ownership and other leads when insurance regulations, IICRC standards, or company processes require a specific approach This role requires flexibility, professionalism, and a solutions-first mindset “That’s not how I’ve always done it” is not a reason to ignore required processes This is a leadership role within a regulated industry , not a lone-wolf position. What You Bring Strong hands-on mitigation experience (water, fire, mold, storm damage) Ability to lead a small crew with calm, professionalism, and accountability Comfort with field documentation systems (DASH, Xactimate, Docusketch, or similar) Valid driver’s license and ability to be insured to drive company vehicles (required) Comfortable driving company vans and transporting crew and equipment IICRC certifications are a major bonus (WRT/ASD, FSRT strongly preferred) Reconstruction, handyman, drywall, paint, or finish carpentry experience is a bonus Comfortable with on-call rotation and after-hours response Ability to lift up to 75 lbs and work in physically demanding environments Why Join Paul Davis Restoration of Downriver Detroit We are a new franchise backed by a national brand , operating in a hands-on, team-driven startup environment . This is an opportunity for someone who wants responsibility, growth, and leadership experience. If you’re looking for a clock-in/clock-out job, this is not it. If you’re excited by building something, earning trust, and growing with a company, this is a strong opportunity. What We Offer Competitive hourly pay with overtime Paid training and support for IICRC certifications with tenure in the role Leadership development and real career growth opportunities On-call rotation with flexibility when possible Clear expectations, strong values, and a team-first culture Our Values Deliver what you promise Respect the individual Have pride in what you do Practice continuous improvement If you’re ready to lead mitigation work without ego, show up when it matters, and grow with a startup restoration team, we encourage you to apply. Paul Davis Restoration supports and hires Veterans and is an Equal Opportunity Employer. #J-18808-Ljbffr ServiceMaster Clean of Fraser Valley