Leasing Consultant - Avondale Hills

Benefits Competitive paid time off and benefits: Two + Weeks of PTO Paid Holidays Medical, dental and vision insurance 401(k) Enrollment Opportunity Employer Paid Basic Life and Short-Term Disability Paid Parental Leave for Birthing and Non-Birthing Parents (after 6 months) Potential opportunity for savings in rent (property and ownership specific) Cell Phone Allowance And more Job Description The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals. Essential Responsibilities Perform all sales and leasing activities in person to achieve the property's revenue and occupancy goals by greeting and qualifying prospects face‑to‑face, conducting property tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move‑in package, and ensuring a smooth resident move‑in and lease signing. Complete various accounting, financial, administrative, and other reports and perform other duties as assigned or as necessary. Design and execute off‑site marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools, social media and following other property‑specific marketing plans, and special programs. Gather, analyze, and interpret market and economic trends that may impact the property and recommend improvements. Keep informed of changes in technology, industry and standards, leasing and sales tools and processes. Perform lease enforcement processes – apartment inspections, evictions, collections, notifications, and other processes as outlined in lease agreements and take appropriate action. Follow‑up with prospects and new residents to ensure satisfaction and finalize decisions to lease and/or renew. Execute and perform activities in support of the property's lease renewal program in advance of move‑out dates, ensuring that lease renewal documents are signed and implemented on time. Respond quickly and courteously to resident and client/owner concerns and questions, take prompt action to solve problems and/or documents and convey resident or other requests to the appropriate individuals. Maintain safety, cleanliness, and general appearance and appeal of the property, report any mechanical and electrical equipment malfunctions as well as employee/visitor/resident injuries or accidents. Ensure that the property and show units meet the company's standards for show quality by daily inspecting the property, including but not limited to the leasing office, amenities, model units, and more for daily leasing activities. Resolve customer complaints and issues. Stay informed about current market and competitor conditions that may impact the community's occupancy and sales results, develop and implement short‑and‑long‑term marketing plans and goals to sustain occupancy, and follow the property's established policies related to concessions, specials, and other programs to boost occupancy. Perform other duties as assigned. Work Hours and Work Environment Schedule: 40 hours per week. Typical Site Hours of Operation: Monday – Friday: 9a.m. – 6p.m. Saturday: 10a.m. – 5p.m. Sunday: 1p.m. – 5p.m. Must be available to work on weekends when scheduled and perform essential job functions unaccompanied. Work in an office environment with frequent exposure to outdoors where temperatures, weather, odors, and/or landscape may be unpleasant or hazardous. Qualifications Education: High School Diploma or GED. Preferred: Property management, sales, marketing, and customer service background sufficient to manage day‑to‑day operation of an apartment community. Advanced Skills: Communication, presentation, and delivery skills with the ability to connect to people at all levels. Computer Skills: Proficiency in internet, word processing, spreadsheet, and database management programs for reporting. Strong proficiency in property management software (preferably Entrata Yardi and/or One Site). Licenses and certificates: Current valid driver’s license. No certifications required. Physical requirements: Must be able to push, pull, lift, carry, or maneuver weights up to 20 pounds independently and 50 pounds with assistance. Must frequently stand, walk, reach with hands/arms, climb, stoop, and squat; intermittently sit and perform keyboard work. Travel: Routine local travel may be required for business‑related errands, meetings and training. Additional Information RangeWater is a drug‑free, harassment‑free workplace and an equal‑opportunity employer. We embrace diversity and are committed to an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status. #J-18808-Ljbffr RangeWater Residential, LLC