Family Service Coordinator

Overview

Join a vibrant, mission-driven organization that makes a meaningful impact in the lives of individuals and communities every day. At The Salvation Army, your work supports a legacy of service, compassion, and practical assistance for those who need it most.

The Family Service Coordinator provides compassionate, professional services to individuals and families in need within the Old Orchard Beach Corps service area. The position conducts intakes, provides assistance, and connects clients with community resources and seasonal programs.

Responsibilities

This position centers on client services, food pantry operations, and office support.

• Conduct client intakes and needs assessments
• Provide emergency assistance in accordance with Salvation Army policies and available funding
• Coordinate referrals to community resources and local agencies
• Maintain the food pantry, including inventory and Foodbank orders and pickups
• Assist with planning and implementing seasonal programs and family assistance initiatives
• Maintain accurate, complete and confidential client records
• Provide direction and support to volunteers and assist with office duties

Qualifications

• High school diploma or equivalent
• Valid U.S. driver’s license
• Preferred: degree in social work, human services or a related field
• Preferred: family services, case management or outreach experience, ideally nonprofit or faith based
• Preferred: volunteer or community program experience, and knowledge of York County resources
• Compassionate, nonjudgmental approach that protects the dignity of all clients
• Strong interpersonal, communication and organizational skills; basic computer skills
• Ability to maintain confidentiality, and to work independently and as part of a team

What We Offer:

• Paid time off
• Paid holidays
• Sick leave
• Personal days

• Bereavement leave
• Medical, dental and vision benefits
• Short term and long term disability
• Retirement plan

Benefits may vary based on position classification and eligibility.

About Us:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Northern New England Division serves communities across Maine, New Hampshire and Vermont through local corps and programs, supported by Divisional Headquarters in Portland, Maine.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.