Guest Experience Lead (GEL)
McDonald's
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
Pay varies based on experience. OVERNIGHT SHIFT COMPETITIVE DIFFERENTIAL PAY
Description:
McDonald's Works for Me.
I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.
The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.
The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.
We are committed to being America's best first job. Let's talk. Make your move.
See a day in the life of a Guest Experience Lead at McDonald's
Requirements:
We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:
•Greeting guests and communicating with them while ordering
•Offering help with using the ordering kiosks
•Offering assistance to those in need of some extra hands
•Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else
•Ensuring kids receive a kid treat
•Handling any concerns
•Communicating with the restaurant team to provide feedback and recommendations
All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn’t believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.
Additional Info:
A job as a Guest Experience Leader at a McDonald’s Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:
• Competitive pay
• Medical, dental and vision coverage
• 401k with matching contributions
• Paid time off equal to 2% of gross earnings
• Unpaid Leaves of Absence
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Discount programs
• Free meals / meal discounts
This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
Requsition ID: PDX_MC_DD52A5B3-0867-4D7C-A8F9-41859EA4B6B3_13400
McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.
McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at
McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact View email address on click.appcast.io@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
- A leading retail company in Atlanta, Georgia, is seeking a Store Manager responsible for... ...profitability. The successful candidate will manage Guest Services and handle inventory control... ...or older with prior retail management experience and be physically capable of standing...Suggested
- ...seeks an Operations Manager for day or night shifts to ensure guest service standards and secure assets. This role includes supervising... ...safety and incident reporting. Strong English and supervisory experience are preferred. The position requires some college and 3 years...SuggestedNight shiftDay shift
- Massage Heights Brookhaven is seeking a Guest Experience Manager to join our team. The ideal candidate will have a passion for hospitality, exceptional customer service, and the ability to handle reservations while ensuring a positive experience for all visitors. This...Suggested
- Four Seasons Hotel Atlanta is seeking a Guest Experience Supervisor to lead personalized guest experiences across all hotel areas, delivering seamless service and proactive problem resolution. You will greet, recognize, and delight VIP guests, while maintaining detailed...Suggested
- ...Supervisor to oversee daily front desk operations and ensure exceptional guest service at our Atlanta property. You will train and supervise front desk staff, manage check-in/check-out experiences, handle guest concerns, and support scheduling and shift coverage with the...SuggestedShift work
- ...Evolution Parking and Guest Services is seeking a Valet Ramp Captain in Atlanta, Georgia. The role involves ensuring the safety and... ...must have a valid US driver's license and 2+ years of management experience in valet parking. Strong leadership and communication skills...
- ...assist the General Manager in creating a welcoming environment for guests and teams while focusing on operational excellence.... ...strong communication and organizational skills, along with relevant experience in a fast-paced restaurant setting. #J-18808-Ljbffr Chicken Salad...
- ...operations of Brassica, a signature dining restaurant. As a Restaurant Manager, you will lead a team of supervisors and front-of-house members, ensuring exceptional guest experiences and operational excellence. The ideal candidate has at least 2 years of upscale...
- ...Restaurants in Atlanta, Georgia is seeking an experienced Restaurant Manager to oversee daily operations and ensure exceptional guest experiences. You will lead and develop staff, uphold high standards for service and food quality, and manage operational performance. Ideal...
- ...seeking an Assistant Front Office Manager to help lead our Front Office team and sustain exceptional guest service. You will support the Front Office Manager... ...stays. The role is ideal for someone with leadership experience as a Front Desk Supervisor or Lead Agent, eager to...
- ...Atlanta, Georgia, is seeking talented Shift Supervisors to assist the management team and ensure guest satisfaction. The ideal candidates should have 6 months to 1 year of experience in a supervisor or shift leader role within the restaurant industry. Candidates must be at...Shift work
- Your 3rd Spot: The Social Experience Club in Atlanta, GA seeks an Executive Chef to lead a guest‑centric culinary team. You will foster a culture of passion, autonomy, mastery, and purpose, guiding staff to exceed guest expectations and drive sales through innovative menus...
- ...seeking a Restaurant Manager to float among Midtown, Buckhead, and Vinings locations. You will lead daily operations, coach staff, and ensure exceptional guest experiences while managing labor, food, and controllables. The role requires a strong business acumen and a...
- Hilton is looking for a Junior Sous Chef to lead daily kitchen operations and deliver memorable guest experiences at our Atlanta properties. You will mentor a culinary team, manage production and service, and help create seasonal menus while ensuring health, safety, sanitation...
- ...outstanding customer service. Responsibilities include welcoming guests, engaging positively, and maintaining high service standards... ...mission. The ideal candidate will have a high school diploma and experience in a similar role, showcasing strong communication skills,...
- Castellucci Hospitality Group, located in Atlanta, Georgia, is seeking a Lead Bartender to oversee bar operations and maintain high quality standards for drink preparation and guest experiences. Candidates should be passionate about delivering exceptional service and ready...
- The Courtland Grand in Atlanta is seeking a Lead Banquet Team Member to supervise banquet service and ensure an exceptional guest experience. You will oversee the banquet staff, coordinate with catering for setups and timing, and ensure BEO directions are followed with...
$18.98 - $19.23 per hour
A leading retail company in Morrow, Georgia, is seeking a Store Manager responsible for overseeing... ...must have prior retail management experience and be able to perform physical tasks. Important duties include managing guest services, inventory control, and adherence...Hourly pay- ...& Resorts is seeking a Front Desk Agent in Atlanta to welcome guests, manage check-ins/outs, handle inquiries, and coordinate reservations... ...with multiple departments and ensure a smooth, welcoming guest experience while processing payments and maintaining accurate records. The...
- ...oversee daily operations, drive revenue and ensure guest satisfaction in a full-service property in Atlanta. You will lead sales, marketing and revenue strategies while... .... The role requires a degree or extensive experience, plus at least 3 years as a property GM. Strong...
- Spring Hill Suites in Atlanta seeks an experienced Front Office Supervisor to uphold a hospitable, professional atmosphere by overseeing guest check-in/out, accurate billing, and high satisfaction levels. You will supervise front desk operations, schedule staff, coordinate...
- A leading hospitality company is seeking a Fan Ambassador Lead in Atlanta, GA to enhance the fan experience. This role involves supporting daily operations, assisting in the training of team members, and ensuring fan satisfaction. Ideal candidates will have excellent communication...Shift workNight shift
- ...sales performance, and people development. You will work directly with Studio Managers, supporting their teams to ensure superior guest experiences. We're looking for a leader with a Bachelor's degree, 5+ years of relevant experience, and a strong coaching ability. This...
- ...studio leadership position. This role is vital for driving membership sales, motivating team members, and ensuring an elevated client experience. The ideal candidate will have a college degree and substantial experience in management and sales, ready to foster a positive...
$15 - $16 per hour
CircusTrix, LLC is seeking a Team Lead for full-time or part-time roles in Atlanta, Georgia. This entry-level position involves delegating... ...team members. Ideal candidates will have customer service experience, proficiency in technology, and the ability to work various...Hourly payFull timePart timeShift workNight shift- ...Restaurant Group, Inc. is seeking a Shift Lead to support management, lead the team... ...shifts, and help prepare Panda favorites for guests. You will help create a fast, friendly dining... ...and any prior operations or food safety experience. This role offers practical growth in a...Shift work
- TPG Hotels & Resorts is seeking a Front Office Supervisor to lead the front desk team and ensure outstanding guest service at our Atlanta properties. The role focuses on smooth check-in/out, resolving guest concerns, and coordinating with other departments to meet guest...Flexible hoursAfternoon shift
- Heights Wellness Retreat in Atlanta seeks a Guest Experience Manager to lead front desk interactions, handle reservations, and ensure a five-star guest experience across our retreat and spa. The ideal candidate has hospitality experience, outstanding customer service,...Flexible hours
$16.75 - $17 per hour
...supporting the Store Manager in daily operations, establishing guest services, and maximizing sales through effective staff management... ...control. Candidates should have prior retail or management experience and be able to meet the physical demands of the job, including...Hourly pay- ...operations to ensure impeccable cleanliness and guest satisfaction across guestrooms and public areas. You will lead staff, manage budgets, maintain inventory, and... ...exempt, full-time role requires strong leadership, experience in PM systems, and the ability to coach and...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!

