Crisis Registered Nurse (RN)
Oakland Community Health Network
Job Summary
This position works under the direct supervision of the Nurse Supervisor. The Crisis RN is responsible for delivering high-quality, trauma-informed, and person-centered nursing care within the stabilization unit. Operating in a fast-paced crisis setting, the RN plays a critical role in supporting client stabilization, safety, and recovery.
- Provide direct nursing care and clinical support within the stabilization unit.
- Conduct initial and ongoing assessments to determine client needs and acuity.
- Administer medications and monitor for therapeutic and adverse effects.
- Participate in shift report meetings and communicate relevant updates to the care team.
- Collaborate with milieu specialists, behavioral health technicians, and other staff to ensure coordinated care.
- Maintain accurate and timely clinical documentation in accordance with regulatory standards.
- Support de-escalation efforts and crisis intervention strategies to promote client safety.
- Monitor the physical and emotional well-being of clients and respond to emergent needs.
- Ensure compliance with clinical protocols, licensing requirements, and best practices.
- Participate in orientation and on-the-job training for new nursing staff as assigned.
- Assist in maintaining a safe, trauma-informed, and person-centered environment.
- Engage in quality improvement activities, including incident reporting and follow-up.
- Communicate effectively with clients, families, and external providers to support care continuity.
- Uphold confidentiality and ethical standards in all aspects of care delivery.
- Other duties as assigned.
Education: Bachelor's degree in nursing (BSN) required; master's degree preferred
Training Requirements (licenses, programs, or certificates):
- BLS
- Recipient Right's
- Unrestricted Nursing license
- Minimum of five years of nursing experience working in a human service, crisis or medical environment.
- Experience in working with electronic health records
- Experience in customer service
- Experience in crisis de-escalation
- Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities
- Experience working with children with serious emotional disturbance
- Interpersonal Skills
- Strong Organizational Skills
- Data Analysis
- Strategic Planning
- Strong written and oral communication
- De-escalation and conflict resolution
- Strong leadership and problem-solving skills
- Clinical knowledge of mental health and suicide prevention
- Strong time management
- HIPPA
- Microsoft 365
- Recipient Right's
- Mental Health Code
- Medicaid Manual
- Regulatory compliance
- Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)
- Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)
- Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning)
- Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)
- Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)
(Travel required, physical requirements, on-call schedules, etc.):
Must be available for meetings and events which may occur outside of standard office hours.
- Work performed primarily in a crisis center environment.
- The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
Vacancy posted 1 day ago
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