Guest Coordinator

Overview Experience a perfect blend of deliberate purpose and clear‑eyed vision. At Ulta Beauty, some of the industry’s most highly‑esteemed beauty leaders share their expertise, building authentic community and creating a real sense of belonging, even as they plan strategic innovations to revolutionize the industry. Think robust organizational support, investment and personal empowerment and growth opportunities with a company of unwavering strength and stability. We are the future of beauty services – be part of the transformation. THE IMPACT YOU CAN HAVE What’s a genuine smile worth, or a passion for all things beauty that radiates through your voice? As a Guest Service Coordinator at Ulta Beauty, you’ll be the face of the services department – the first point of contact for guests wanting a warm, inviting, simple beauty experience. Your approach and outfit will play a significant part in the team’s overall success. Create raving fans from the first “Hello!” Offering prompt, friendly, courteous service in the Salon pro‑hair area Managing Salon phone calls, appointment systems, guest records and Salon traffic flow Using suggestive selling techniques (e.g., “Would you like a deep conditioning treatment with your haircut today?”) Informing guests of current promotions and providing knowledgeable, professional product recommendations Handling sales, refunds and exchanges courteously and accurately Resolving guest concerns promptly and satisfactorily Completing necessary paperwork in a timely, consistent and accurate manner THE ESSENTIALS FOR SUCCESS Qualified candidates will possess a high school diploma or equivalent (no prior experience is necessary). Additional requirements include: A demonstrated competency with sales, products and service The ability to troubleshoot and successfully rectify guest concerns The ability to work independently and as part of a team The ability to build strong and enduring guest relationships Essential Functions On a regular basis, requires the ability to walk On a regular basis, requires the ability to reach with hands and arms On a regular basis, requires the ability to stand for a minimum of 4 hours On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and balance On a frequent basis, requires the ability to stoop, kneel and crouch The pay range for this position is $15.00 - $19.00 per hour. Exact pay will be based on factors including, but not limited to, relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full‑time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part‑time positions are eligible for dental, vision, life and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: We will consider for employment all qualified applicants, including those with arrest records, conviction records or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance and the New York City Fair Chance Act. #J-18808-Ljbffr