Host/Food Runner

Host/Food Runner

We are seeking an energetic and friendly Host/Food Runner to join our vibrant team! In this dynamic role, you will be the first point of contact for guests, ensuring a warm, welcoming atmosphere while efficiently managing reservations and guest flow. You will also serve as a vital link between the kitchen and dining area by delivering food promptly and accurately. Your enthusiasm, organizational skills, and excellent communication will help create memorable dining experiences for every guest. This paid position offers a fantastic opportunity to develop hospitality skills in a lively, fast-paced environment.

Responsibilities:

• Greet guests warmly upon arrival, manage waitlists, and coordinate seating arrangements to optimize table turnover.
• Handle restaurant reservation management using restaurant table management systems like Aloha POS or Micros POS.
• Answer phone inquiries with professionalism, providing accurate information about wait times and reservations while practicing proper phone etiquette.
• Assist servers by delivering food from the kitchen to tables efficiently and accurately, ensuring guest satisfaction.
• Maintain cleanliness and organization of the host station and dining areas in compliance with food safety standards.
• Support guest services by addressing questions or concerns promptly and courteously to enhance guest relations.
• Use POS systems to process orders when needed and assist with basic math calculations for billing or reservations.

Skills:

• Previous host/hostess experience or food service background preferred, with strong customer service skills.
• Knowledge of restaurant reservation management and familiarity with restaurant table management systems such as Aloha POS or Micros POS.
• Excellent communication skills, including phone communication and etiquette, to interact confidently with guests and team members.
• Strong organizational skills to manage reservations, waitlists, and seating efficiently in a busy environment.
• Basic math proficiency for handling billing tasks and order processing.
• Understanding of food safety practices to uphold health standards in all guest interactions.
• Hospitality-oriented mindset with a focus on guest relations and creating welcoming atmospheres.

Pay: $10.00 - $12.00 per hour Expected hours: 16.0 32.0 per week Benefits: Employee discount Flexible schedule