Accounts Receivable Specialist

Job Description

Job Description

We are looking for an Accounts Receivable Specialist to join an organization in Goldsboro, North Carolina. This Contract to permanent opportunity is ideal for someone who can evaluate customer deductions, resolve payment discrepancies, and support accurate receivables activity in a fast-paced environment. The person in this role will partner with internal teams and external contacts to research issues, recover invalid deductions, and help strengthen billing and collection processes.

Responsibilities:

• Examine customer deductions, determine the underlying issue, and categorize each item accurately for follow-up and resolution.

• Investigate disputed balances by reviewing supporting records, confirming deduction validity, and applying the correct reason codes within accounts receivable processes.

• Identify unusual or recurring deduction patterns and highlight trends that may indicate unauthorized activity or process gaps.

• Coordinate with brokers, sales, customer service, and accounts receivable teams to gather documentation and move open deduction items toward closure.

• Request credit or debit memos when needed for shortages, overages, returns, and other account adjustments.

• Obtain proof of delivery and related shipment support from logistics platforms or carriers to research overage and shortage claims.

• Pursue recovery of invalid deductions and customer repayment in a timely manner while maintaining clear communication.

• Prepare customer-level analysis and reporting that helps sales and business partners understand deduction activity and account trends.

• Assist with audit support, spreadsheet analysis, and special projects related to receivables, deductions, and financial controls.

• Associate’s or bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or an equivalent combination of education and relevant experience.
• At least 2 years of experience in accounting, finance, accounts receivable, or a comparable position.
• Hands-on knowledge of accounts receivable activities, including deductions, billing support, cash applications, and commercial collections.
• Strong analytical ability with the attention to detail needed to review documentation and resolve discrepancies accurately.
• Ability to communicate effectively with internal departments, brokers, customers, and other stakeholders.
• Proficiency in spreadsheet analysis and reporting, with the ability to organize data and identify trends.
• Strong time management and follow-through skills, with the ability to handle multiple issues in a deadline-driven environment.