Mortgage Servicing Sr Data Analyst (On-site)

Job Overview At Newrez we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. Our Mortgage Servicing Sr Data Analyst role focuses on leading projects that improve operational performance and deliver excellent client service while supporting internal operations units. Key Responsibilities Accountable for a designated group of operational departments or 3rd‑party clients by identifying and implementing new operational or client‑based business strategies. Excel in a team‑oriented, collaborative environment while contributing to the creation, design, and implementation of value‑add business strategies that affect current operating practices and company policy. Accountable for key operational risk‑management metrics, including discovering, investigating, and coordinating the resolution of any operational issues. Collect performance metrics for the monthly operational or client review and suggest new metrics. Exhibit strong communication and listening skills, focused on conveying new ideas to performance managers and understanding potential obstacles to implementation. Maintain a working knowledge of existing business processes and reporting. Retrieve data from the data warehouse structure, perform query optimization, and performance tuning. Mentor team members in SQL programming. Clearly articulate and present ideas and findings to a varied audience including operations staff and senior management. Perform related duties as assigned by management. Education and Experience Bachelor’s Degree in an analytical or quantitative discipline, or related STEM field. Graduate degree preferred. 5+ years of related experience as a data analyst in a financial setting. Required Knowledge, Skills, and Abilities Strong business communication skills with an ability to work well in a collaborative environment. Strong attention to detail and ability to multi‑task, respond well to pressure and deadlines, and work well individually and in a collaborative environment. Proficiency in Excel (graphs, pivot tables, formulas). Experience visualizing data in Tableau, PowerBI, R, or Python. Expertise in SQL programming and optimization. Fast learner – able to assimilate new ideas and thrive in a fast‑paced environment. Prior work experience performing business, data, and/or statistical analysis is a plus. Experience with PowerPoint and Visio is a plus. Natural entrepreneurial interest is a plus. Additional Requirements All employees are required to have smartphones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement. Benefits Medical, dental, and vision insurance Health Savings Account with employer contribution 401(k) Retirement plan with employer match Paid maternity leave, parental bonding leave, and caregiver leave Adoption assistance Tuition and certification reimbursement Employee mortgage loan program Newrez Employee Emergency and Disaster Fund Newrez NOW Corporate Social Responsibility program, including one company‑paid volunteer day, matching gifts program, and access to grants, nonprofit resources, and volunteer opportunities Equal Employment Opportunity We’re proud to be an equal opportunity employer and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. #J-18808-Ljbffr NewRez LLC