Senior Power BI Developer

Senior Power BI DeveloperWe are seeking a highly skilled Senior Power BI Developer with strong expertise in enterprise reporting, data analytics, visualization, and automation to support a large-scale Managed Services environment. The ideal candidate will be responsible for designing, developing, and maintaining executive dashboards, operational scorecards, KPI frameworks, and automation solutions that provide actionable insights across IT Service Management (ITSM), Infrastructure Operations, Cloud Services, Asset Management, and Financial Reporting domains.This role requires a combination of advanced Power BI development skills, strong SQL and data modeling expertise, and a deep understanding of ITIL-based service management processes. The successful candidate will work closely with executive leadership, service delivery teams, and customers to deliver enterprise-grade reporting solutions that drive operational excellence and continuous improvement.Reporting & Dashboard DevelopmentDesign, develop, and maintain interactive Power BI dashboards, scorecards, and reports for executive and operational stakeholders.Create visually compelling and data-driven reports that provide actionable business insights.Develop KPI dashboards and performance management frameworks aligned with organizational objectives.Build reporting solutions for:SLA Performance ManagementIncident ManagementService Request ManagementProblem ManagementChange ManagementAsset & Configuration ManagementService Desk OperationsNetwork OperationsInfrastructure OperationsCloud OperationsCustomer Experience MetricsFinancial and P&L ReportingDeliver customer-facing reports for Weekly, Monthly, Quarterly, and Annual Business Reviews.Develop real-time and near real-time reporting solutions for operational decision-making.Data Engineering, Modeling & AnalyticsDesign, develop, and maintain scalable enterprise data models.Create complex DAX calculations, KPIs, measures, and business metrics.Develop Power Query (M) transformations and ETL workflows.Optimize datasets, semantic models, and report performance.Implement enterprise data warehousing and reporting best practices.Develop predictive analytics, trend analysis, and operational forecasting capabilities.Ensure data quality, consistency, governance, and integrity across all reporting solutions.Data Integration ResponsibilitiesIntegrate and consolidate data from multiple enterprise platforms including:ServiceNowManageEngine ServiceDesk PlusMicrosoft IntuneSCCM / MECMAzure ServicesAWS ServicesMonitoring & Observability PlatformsCMDB SystemsAsset Management ToolsERP & Financial SystemsSharePointSQL DatabasesREST APIs and Third-Party Data SourcesReporting Automation & Process OptimizationAutomate manual reporting processes using Power BI and Microsoft Power Platform technologies.Develop end-to-end automated reporting and distribution workflows.Implement scheduled refreshes, exception monitoring, and data validation processes.Build self-service reporting capabilities that eliminate manual spreadsheet-driven reporting.Develop automated report subscriptions, alerts, and notifications.Create reusable reporting templates and reporting frameworks.Integrate Power BI with Power Automate, SharePoint, Excel, and enterprise applications.Executive & Customer ReportingBuild CIO-level dashboards and executive scorecards.Design strategic reporting frameworks for business and technology leadership.Create management dashboards for:Service Delivery PerformanceResource UtilizationProductivity MetricsCustomer Satisfaction (CSAT)Governance ComplianceOperational RisksService ImprovementsBacklog ManagementTicket Volume AnalysisCapacity PlanningDeliver reporting packages supporting executive reviews, governance meetings, and customer presentations.Provide analytical insights and recommendations that support business decisions.Governance, Compliance & Continuous ImprovementEstablish enterprise reporting standards, governance models, and dashboard design principles.Ensure reporting consistency across customer environments and service delivery teams.Conduct periodic data quality assessments and governance audits.Implement security standards including Row-Level Security (RLS) and data access controls.Drive continuous improvement initiatives through analytics and operational intelligence.Participate in governance forums, account reviews, and service improvement programs.Maintain documentation covering data sources, reporting architecture, KPIs, calculations, and reporting standards.What you'll need to succeed (required skills)Bachelor's Degree in Computer Science, Information Systems, Data Analytics, Engineering, or related discipline.Equivalent combination of education and relevant experience will be considered.Experience supporting Managed Services or IT Outsourcing environments.Experience building executive dashboards for CIO and senior leadership teams.Knowledge of Azure Analytics Services, Fabric, Synapse Analytics, or Databricks.Experience integrating Power BI with ServiceNow and ManageEngine ServiceDesk Plus.Understanding of CMDB, Asset Management, and Configuration Management reporting.Experience with predictive analytics, machine learning integration, and advanced statistical reporting.Familiarity with cloud platforms including Microsoft Azure and AWS.Power BI Certification and Microsoft Data Analytics certifications preferred.Required Technical SkillsMicrosoft Power BIPower BI DesktopPower BI ServicePower Query (M)DAXData ModelingDataset ManagementTabular ModelsKPI ScorecardsExecutive DashboardsPaginated ReportsDeployment PipelinesGateway AdministrationRow-Level Security (RLS)Workspace AdministrationPerformance OptimizationDatabase & Data EngineeringMicrosoft SQL ServerT-SQLStored ProceduresViewsData WarehousingData LakesETL DevelopmentData IntegrationData Validation & ReconciliationQuery Performance OptimizationAutomation & IntegrationMicrosoft Power AutomateExcel VBAREST APIsJSON/XML ProcessingSharePoint IntegrationDataflowsScheduled Refresh ManagementAutomated Report DistributionITSM & Operations KnowledgeITIL FrameworkIncident ManagementProblem ManagementChange ManagementService Request ManagementCMDBIT Asset ManagementService Level ManagementService Desk OperationsInfrastructure OperationsCloud OperationsBenefitsMedical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee Stock Purchase PlanWork modelAt Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is a Remote role in USA.The working arrangements for this role are accurate as of the date of posting. This may change based