Quality & Compliance Specialist

Responsible for timely review and corrections (if needed) are made to entries that are submitted to US Customs/Government Agencies for entry of goods; to ensure that all customer and regulatory requirements are met.Provide impeccable customer serviceSupport other workgroups such as but not limited to entry processing and cage functions.Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.Solicit and maintain all customs compliance documentation with customers.Must be able to handle confidential and/or sensitive information.Work closely with other internal staff, departments and customers to deliver high level of service to customers.Review customs entries for accuracy and re-process with corrections if required. This includes customs requirements, other agencies requirements and customer requirements.Review and corrects ABI errors and census warnings.Ensure all government and organizational policies are followed.Create a referral to document the corrections to ensure education and compliance to reduce future errors.Performs other or additional duties as assigned. Paid Training Provided. Minimum EducationHS Diploma or GED required.Minimum ExperienceThree (3) years of business or customer service experience.Knowledge, Skills and AbilitiesStrong attention to detail and commitment to accuracy.Excellent analytical and problem-solving skills.Ability to manage multiple priorities in a fast-paced environment.Effective written and verbal communication skills.Ability to work independently and collaboratively within a team environment. Preferred Qualifications: Shift: 7:00 AM - 3:30 PM ESTLocation: This is a hybrid role; must reside within 50 miles of location.Pay Transparency: Pay: $18.87 - $26.42Additional Details: Pay Transparency:The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.For details on our comprehensive benefits, click here.FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability. * Know Your Rights * Pay TransparencyFedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 16084