Staff Backend Engineer - Grafana Enterprise | US | Remote

Remote Position: Candidates must be located in the US or Canada. The Grafana Enterprise team is a diverse group of technologists dedicated to building scalable, secure, and multi‑tenant backend infrastructure for large‑scale operators. The role focuses on Go‑based services that power Grafana’s enterprise offering. What You’ll Be Doing Earning the trust of our large‑scale operator customers to further Grafana's "big tent" philosophy of data accessibility and to meet clear business objectives Designing and leading the development of backend services, distributed systems, and enterprise features at scale Driving continuous improvement of our engineering culture through words and actions Driving projects from initial ideation through the development lifecycle to production Contributing to the scalability, reliability, security, and multi‑tenancy of the Grafana platform trusted by some of the world's largest operators Owning the operational health of our platform by participating in weekday 12h x 5d and separate weekend 24h x 2d on‑call rotations. (Yes, we prioritize ops load reduction.) Hiring and developing the best engineers to build the future of Grafana Developing your skills as a thought leader to drive continuous improvement of engineering and operational practices across Grafana Labs As we are remote‑first, we provide guidance and meet regularly using video calls, so strong teamwork and excellent written and interpersonal communication skills are a must. What Makes You a Great Fit You work well as a communicative member of a team of engineering professionals. You earn trust by saying what you mean and doing what you say. You are customer focused and especially attuned to the needs of large‑scale operators who rely on Grafana as critical infrastructure. You start with their needs and work backwards. You insist on the highest standards and work to develop the skills and knowledge of your fellow team members. You take on complex distributed systems challenges, break them down into digestible problems, and leverage your team and organization to deliver. You design modular solutions, deliver minimum loveable products, gather data and feedback, and then progress iteratively. Role Specifics Hiring and developing the best engineers we can to deliver the future of Observability. Architecting and implementing distributed backend services in Go, with a focus on correctness, observability, and performance at scale. Designing APIs and service contracts used by thousands of enterprise operators and cloud service providers. Collaborating with Product and UX to shape features and partnering with frontend engineers to ship complete, end‑to‑end solutions. Driving scalability and reliability improvements that matter to large‑scale operators running Grafana in regulated, high‑availability environments. Engaging directly with large enterprise customers and cloud service providers to understand their requirements and translate them into robust engineering solutions. Advocating for our customers at every stage of the development lifecycle. Technical Competencies Deep professional experience writing production services, from ideation through to production operations at scale. Strong distributed systems fundamentals: replication, consistency models, partitioning, fault tolerance, and the trade‑offs that come with operating at scale. Demonstrated experience designing and operating systems for large‑scale, high‑traffic, high‑availability, or multi‑tenant environments, ideally in the context of infrastructure, observability, or software delivery platforms. Professional experience building and consuming gRPC/protobuf APIs and designing clean service contracts across service boundaries. Strong database skills, such as PostgreSQL and/or MySQL; including schema design, query optimisation, and schema migrations at scale. Experience with large‑scale CI/CD systems and build tooling, designing, operating, or integrating with continuous delivery pipelines that serve large engineering organisations or external operators at scale. Comfort working with Kubernetes and containerised deployment environments, including patterns for operating stateful workloads and multi‑tenant clusters. Experience with observability tooling: OpenTelemetry, Prometheus metrics, structured logging, and distributed tracing. Familiarity with dependency injection patterns (e.g., Google Wire) and clean, testable service architecture. Nice to Have Technical Competencies Experience with TypeScript and React for contributing to frontend features and collaborating closely with frontend engineers. Experience with Grafana’s LGTM+ observability stack (Loki, Mimir, Tempo, Pyroscope, Alloy). Prior experience at or building for large‑scale cloud service providers, IaaS providers, or global enterprises with demanding SLA requirements. Experience designing or operating large‑scale build infrastructure artifact registries, distributed build caches, hermetic build systems (e.g., Bazel), or developer platform tooling. Compensation and Benefits In the United States, the compensation range for this role is $174,986 - $209,983 USD. Compensation may vary based on level, experience, and skillset. All roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. Compensation ranges are country‑specific; for other locations, recruiters will discuss the local pay range and benefits. Why You’ll Thrive at Grafana Labs 100% Remote, Global Culture – Bring talent from around the world, united by collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high‑growth, ever‑evolving environment. Transparent Communication – Expect open decision‑making and regular company‑wide updates. Innovation‑Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community‑driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In‑Person Onboarding – We want you to thrive from day 1 with your fellow new “Grafanistas.” Balance is Key – Global annual leave policy of 30 days per annum. Three days are reserved for Grafana Shutdown Days to allow the team to disconnect. We comply with local legislation where applicable. Equal Opportunity Employer We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make that the foundation of our organization as we grow. #J-18808-Ljbffr