Restoration Project Manager

Restoration Support to Help You Get Your Normal BackAt Restoration 1, we help people get their property and life back to normal when they're dealing with water, mold, or fire damage. We understand that our customers are going through a taxing and emotionally trying time. This is why our restoration specialists strive to be attentive, offer upfront communication, and valuable services to our customers.Most people struggle to clean up the mess after a disaster such as a flood or fire. We've created a straightforward process to guide our customers through their property restoration. With one phone call, your life can get back to normal.Our reputation for fast response, exceptional quality, and commitment has contributed to our growth as a company throughout the United States. Our restoration specialists understand that a disaster and the need for property restoration services can come without warning, and that is why we are always at hand to assist you 24/7! Restoration 1 aims to go the extra mile for our customers and make sure their property is back the way they remember it.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restoration 1 Corporate.Benefits401(k), 401(k) matching, bonus based on performance, company car, competitive salary, health insuranceRestoration 1 of Cary is Expanding Its TeamRestoration 1 of Cary is an independently-owned company within the nationwide Restoration 1 network. Our reputation for fast responses, unparalleled quality, and uninhibited commitment has contributed to our growth. We understand that the need for property restoration services can come at the most unexpected times--which is why we are always ready to help! Restoration 1 of Cary uses our core values to take care of our clients and employees by focusing on:Humanizing all PeopleRepetition is ReputationClient and Community FocusedMaking Something Better TodayInspire and EducateResponsibilities and DutiesCoordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive client experience.Coordinate and perform production processes as scheduled and ensure quality control.Manage the client experience and overall customer satisfaction tracked with online reviews.Communicate clear expectations to restoration technicians and supervise their activities.Document a detailed and accurate job file to support the services provided.Manage labor and consumable item usage on assigned projects.Communicate with restoration Client Communication Manager on project progress and issues.Ability to manage multiple projects.Maintain professional decorum and appearance at all times.Communicate and follow all OSHA guidelines for job safety.Manage assets by protecting and using equipment and materials properly.Coach and train restoration technicians.Hands-on supervision of water damage restoration, cleaning and mitigation services.Participation in after-hours emergency call rotation.QualificationsYou must have industry experience in water, fire, mold, mitigation projects.Minimum 5 years experience of mitigation.Minimum 2 years in project management.Xactimate knowledge is a plus!If you have a passion for mitigation and enjoy leading a team, we would love to hear from you! Compensation: $55,000.00 - $85,000.00 per year