Human Resources Director - Operations

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career! Job Title: Human Resources Director - Operations Agency: Chattahoochee Technical College Job Requisition ID: JR0000006223 Shift: Day (United States of America) Compensation Details: Job Description: POSITION ANNOUNCEMENT POSITION: Human Resources Director - Operations The Director of Human Resources Operations is accountable for the day-to-day operations of human resource service deliverables to the College for the key functional areas of compensation and classification, employee benefits, employee relations, EEO and Affluent Action, Office of Civil Rights (OCR) investigations, Workers’ Compensation and FMLA. The Director works closely with the VP of Human Resources on strategic planning and overall compliance of the HR program and processes. The Director is responsible for building and maintaining a high performing team that supports the strategic efforts of the college by providing exemplary service in these areas. MAJOR DUTIES EMPLOYEE RELATIONS Directs all benefits, compensation, employee relations, and EEO/AA activities by scheduling assignments, setting priorities, outlining work methods, and directing the work of subordinate staff. Develops and communicates College benefits, compensation, employee relations, leave of absence policies and procedures. Works with managers and supervisors on discipline issues, terminations, performance evaluations, and performance improvement plans. Maintains positive employee relations through consistent and fair application of college and TCSG policies/practices. Develops and maintains strong, positive working relationships with all peer TCSG institutions. Carries out programs, policies, and projects as directed by the VP of Human Resources and senior leadership. Represents the College on boards, committees, projects, and special impact groups as well as College committees as needed. Handles processes related to Terminations for Cause. Submits required information & required documentation to the college’s third-party administrator for unemployment claims and participates in appeals hearings as needed. May communicate with agency representatives related to the reports and audits. Processes Leave Donation requests. Assists with Time and Labor issues as they arise. POSITION CLASSIFICATION AND COMPENSATION Develops and executes process improvements to streamline forms and processes; implement and communicate program services and information; oversee the maintenance of accurate compensation and classification files. Works with VP of Human Resources to develop and maintain position compensation and classification plan and ensure compensation enhances the college’s ability to recruit and retain qualified personnel. Assists in position classification and benchmarking of salaries. Oversees job description warehouse. Assures job description warehouse, Banner and the performance evaluation tool are aligned. As needed performs salary reviews and makes recommendations for salary changes. Reviews proposed salaries and equity adjustment requirements and provides pertinent data, analyses, and recommendations to management for approval. PLANNING, DEVELOPING AND ORGANIZING Works with VP of Human Resources to define and develop our compensation strategy by identifying the gaps, implementing best practices through competitive benchmarking and job evaluation to establish efficient processes for compensation. Assists the VP of Human Resources in the resolution of HR matters and assists in planning, developing and implementing operational strategies and systems necessary to meet the changing needs of the College. Prepares reports and data analytics relative to hiring trends, compensation and market. Formulates and recommends human resource best practices and processes, which ensure integration of the college's values and mission. Maintains Compensation charts and history. Processes annual salary increases and other increases. Processes, or delegates for processing, Job Descriptions on HR Drive and in Job Description Warehouse. Originates procedures, forms and instruction manuals or other written materials necessary to support program implementation and function. Provides employee data from Human Resources queries as requested. COMPLIANCE Assures through HR personnel all files are maintained and destroyed according to state and federal laws. Works and assists with Open Records requests. Conducts staff meetings as assigned (and one-on-one meetings) to educate and implement goals. Serves as part of the Human Resources leadership team and advises the VP concerning HR matters relevant to the College and TCSG. Participates as requested in investigations. Handles 403(b) VALIC Plan Documents & Universal Availability notices. Handles Self-ID emails as required every 3-5 years. Processes HR information for Tuition Waiver, Requests for Other Employment, and other requests as necessary. Processes Production of Documents requests. MONITORING AND REPORTING Maintains records, prepares reports, and composes correspondence related to the work. Is responsible for maintaining statistics necessary to continually gauge the effectiveness of the college’s EEO, Affluent Action and other related programs and to maintain the annual EEO/AAP report with the VP of Human Resources. Prepares reports and data analytics relative hiring trends, compensation and market. Completes or delegates completion of Public Student Loan Forgiveness forms for employees. Completes HR Survey for IPEDS annually. Prepares data for Affluent Action Plan annually. SUPERVISORY Evaluates and verifies employee performance through the review of completed work assignments and techniques. Identifies and implements cross training that may be needed for subordinate positions. Identifies staff development and training needs for direct reports ensuring training is obtained. Performs other related duties as assigned. MINIMUM QUALIFICATIONS Baccalaureate degree in Human Resources or a closely related field from an accredited college or university and two (2) years of full-time work experience in a Human Resources in major areas of responsibility. Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis. PREFERRED QUALIFICATIONS Master’s degree in Human Resources or JD in Employment Law. Work experience in Human Resources Operations in a State of Georgia Agency. Proficient in Microsoft Excel. Supervisory experience. Experience sufficient to thoroughly understand the work of subordinate positions to be able to answer questions and resolve problems in a variety of human resources management fields to include but not limited to of employee relations, benefits; EEO/ Affluent Action and Compensation, usually associated with three to five years’ experience or service. BENEFITS Benefits include paid holidays, annual leave, and the State of Georgia Flexible Benefits Program. Please be aware that Chattahoochee Tech employees will be paid by direct deposit, unless exempted by the State Accounting Office based on “hardship” evidence provided by the employee. TELEWORK Position is eligible for telework up to 80% of a 40-hour workweek with supervisor approval. RESPONSE DEADLINE Open until filled. Screening will begin immediately. ANTICIPATED EMPLOYMENT DATE November 2026 EMPLOYMENT POLICY Chattahoochee Technical College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees, diplomas, and certificates. Questions about the accreditation of Chattahoochee Technical College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling View phone number on click.appcast.io, or by using information available on SACSCOC’s website ( A Unit of the Technical College System of Georgia Minimum Qualifications: Baccalaureate degree in Human Resource or a closely related field from an accredited college or university *and * Two (2) years of full-time work experience in a human resources in major areas of responsibility--Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis Equal Employment Opportunity Employer The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department. Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity. #J-18808-Ljbffr Chattahoochee Technical College