Production Operations Lead - Incident & Service Desk
BeyondSOF
Beyondsoft is a leading IT and consulting firm seeking a senior operations leader to support production incidents for high-visibility web sites and consumer applications. The role leads a distributed service desk, manages escalations, and ensures timely incident recording and communications. Ideal candidates have 8+ years of leadership in incident management, ITIL practices, and experience with ServiceNow or Peregrine, plus cloud monitoring expertise. #J-18808-Ljbffr BeyondSOF
Vacancy posted 3 days ago
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